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Thomas Cook Airlines (UK)


10,732 reviews
Headquarters: Hanger 1, Western Maintenance Area, Runger Lane Manchester Airport,, Manchester M90 5FL England 011 44 800 916 0652 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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10,732 Reviews from our TripAdvisor Community

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10,732 reviews from our community

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Showing 10,036: English reviews
Newport, United Kingdom
2 reviews
Reviewed today
NEW

Have just returned from a P and O fly/cruise from Malta to Venice and Croatia. While the cruise itself was amazing with wonderful weather, stunning ports of call (Zadar, Venice, Sibenik and Dubrovnik) plus enjoying great food and relaxation on board Oceana one cannot say the same about the flights. Having got to Bristol airport at 4am for a 6am...

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Europe Economy Bristol - Valletta

Helpful?
Thank themamodman
Cradley, United Kingdom
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed today
NEW

Whilst I appreciate that getting the greatest number of passengers to the destination and back for the lowest cost is everyone's aim it has now got to the point where aircraft are with the airbus models reached a point where passenger comfort is being lost sight of. Loading and unloading. Airbus have six seats abreast and some 40+ rows (240...

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Europe Economy Birmingham - Dalaman

Helpful?
Thank innmentor
Southampton, United Kingdom
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed today
NEW

My last review complained about a short haul plane being used on a 6 hour flight and since then I have always booked extra legroom. But starting at the beginning with our boarding passes we expected to go straight to the bag drop desk. No, we had to queue with everyone checking in and therefore spent 45 minutes to drop...

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International Economy London - Sousse

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Thank dziadekdanny
Somerset West, South Africa
Level 6 Contributor
150 reviews
50 helpful votes
Reviewed today
NEW

We booked and paid for the Emergency Exit row. Seating was ideal. The movie/tv selection was absolute rubbish and to upgrade your movie selection you were expected to pay £5. It wasn’t about the amount just the fact they offered then asked.... Simple food selection was adequate, £4.50 for wine a bit much but we were in economy and they...

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International Economy London - Orlando

Helpful?
Thank Selbourne
Southampton, United Kingdom
Level 5 Contributor
55 reviews
26 helpful votes
Reviewed today
NEW

As usual they screw you for evrey Penny they can ,extra for luggage,extra to sit with my wife ,all the air lines are the same now

Europe Economy London - Dalaman
Helpful?
Thank 144Big
Barnsley, United Kingdom
Level 6 Contributor
147 reviews
88 helpful votes
Reviewed today
NEW
via mobile

No idea why I paid for priority seating ... complete misleading.. there was no priority boarding at either end so no idea what I paid for .. must have been the bulkhead seat only .. no idea how this differs from extra leg room... and why do they put you to sleep like children... you could hear her saying I'll...

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Europe Premium Economy Manchester - Rhodes

Helpful?
Thank giddykipper1965
Sandhurst, United Kingdom
Level 3 Contributor
23 reviews
15 helpful votes
Reviewed today
NEW

Both outbound and inbound flights were very good. We arrived early in Antalya and the return flight was only 5 minutes late despite a departure delay of 30 minutes. I am just over 6 foot tall and the leg run was excellent without paying a surcharge. If you are flying to Antalya we found that their flight times were more...

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Europe Economy London - Antalya

Helpful?
Thank Brian Q
Level 4 Contributor
29 reviews
9 helpful votes
Reviewed today
NEW
via mobile

Travelling with kids aged 7 and 5 and asked to pay extra £66 to be seated together ..what rubbish!... as it is we have paid so much for flights and on top if that they are asking for more money. How can little kids be sat separately?

International Economy Manchester - Los Angeles
Helpful?
Thank Aatmah M
Hull
Level 5 Contributor
90 reviews
63 helpful votes
Reviewed today
NEW

This company just dont deserve to be in buisness, the lack of organisation, customer care and basic information is second to none. Don’t really look at there hotels or flights ect as i know its going to be a problem from start to finish even if their cheaper, which generally they are. My advice is look to other company’s.

Europe Economy Manchester - Dalaman
Helpful?
1 Thank ChrisLeaming
Ukiha, Japan
Level 4 Contributor
23 reviews
32 helpful votes
Reviewed yesterday
NEW

TC left us stranded for 2 days, speechless out of pocket and hoping they're next for the high jump but... I doubt it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Europe Economy London - Antalya
Helpful?
Thank itsallgreek2me010
See travel tips for airlines
“Take coma inducing drugs for the flight”
innmentor, today | Read review
“Avoid if possible”
dziadekdanny, today | Read review
“Always try to find an alternative!”
itsallgreek2me010, yesterday | Read review
“Book with Easyjet - the cabin baggage allowance is far better.”
60yoog, yesterday | Read review
“just sit down close your eyes and hope the flight wont last forever”
M5531QMbrianw, yesterday | Read review
Show next 5 travel tips 5 of 10
About Thomas Cook Airlines (UK)
Charter carrier Thomas Cook Airlines (MT) is a British-based airline that flies non-stop to about 95 destinations. These include points across Europe, as well as destinations in Africa, Asia, North America and the Caribbean. Primarily catering to vacation travelers, the airline primarily flies airplanes with a single Economy Class cabin; however, some planes also have a Premium Economy Class cabin. Thomas Cook Airlines' primary operating bases are located at Manchester Airport (MAN) and London Gatwick Airport (LGW). Eight secondary operating bases are spread across the United Kingdom.

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