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SpiceJet


2,430 reviews
Headquarters: 319 Udyog Vihar Phase IV, Gurugram (Gurgaon) 122016 India 011 91 98718 03333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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2,430 Reviews from our TripAdvisor Community

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2,430 reviews from our community

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Showing 2,336: English reviews
Ahmedabad, India
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed yesterday
NEW

This was a first time traveled on spicejet and with premium economy class. The experience was good. I had to pay extra 1000k which also include a hot meal on board, priority check-in, and baggage service.

Date of travel: November 2018
Domestic Economy Mumbai - Ahmedabad
Helpful?
Thank bmiraj
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest, We are glad to know about your experience. We believe that you had a comfortable flight.

Date of travel: November 2018
More 
Domestic Economy Mumbai - Ahmedabad

Suzhou, China
Level 4 Contributor
22 reviews
4 helpful votes
Reviewed 2 days ago
NEW

It was New Year's Eve. Flight was initially delayed 2 hours - not a problem. Flight was delayed another 2 hours - annoying but it happens. Flight was then cancelled after which a bus was maybe going to be organized for the 9-hour land journey or a refund at a later date. I read in the paper the next day...

Date of travel: December 2018
More 
Domestic Economy Jodhpur - Ahmedabad

Helpful?
Thank TimothyD922
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any unpleasant experience you had. Kindly share your booking details at custrelations@spicejet.com, our team shall look into your concern.

Date of travel: December 2018
More 
Domestic Economy Jodhpur - Ahmedabad

India
Level 4 Contributor
41 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

I was supposed to Travel by Spice jet flight SG1216 from Jaipur which was scheduled at 8:25pm to Bhopal and we're supposed to reach by 9:45pm. How ever the flight timings were rescheduled respectively from 10:30pm to 11:05pm to 12:05 pm and it actually Take off after 12:25am only .. so if u are planning to travel by Spice jet...

Date of travel: January 2019
More 
Domestic Economy Jaipur - Bhopal

Helpful?
Thank iRocks1
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any unpleasant experience you had. Kindly share your booking details at custrelations@spicejet.com, our team shall look into your concern.

Date of travel: January 2019
More 
Domestic Economy Jaipur - Bhopal

Bengaluru, India
Level 6 Contributor
226 reviews
31 helpful votes
Reviewed 2 days ago
NEW

The flight was slightly delayed, due to fog issues at the take off destination. The crew were very kind and hospitable. We were served water immediately after take off. The seating was also spacious and comfortable. Even though we held ordinary tickets, we were given preferential seats in the 3rd row, for which we were not charged anything extra. The...

Date of travel: January 2019
More 
Domestic Economy Pune - Bengaluru

Helpful?
Thank StevenP3423
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Greetings from Spicejet! Glad to hear about your experience. We look forward to welcoming you on-board soon:)

Date of travel: January 2019
More 
Domestic Economy Pune - Bengaluru

Mahipalpur, India
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

SpiceJet cancelled my flight 15 days in advance (due to weather) and they say they won’t give the money back !!!! One word: thieves !!! What’s a shame and what a frustration to feel so impotent.

Date of travel: January 2019
Domestic Economy Jaisalmer - New Delhi
Helpful?
Thank Carol_Andiz
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any inconvenience caused. Kindly share your booking details at custrelations@spicejet.com, our team shall look into your concern.

Date of travel: January 2019
More 
Domestic Economy Jaisalmer - New Delhi

1 review
Reviewed 3 days ago
NEW

I had a flight at 5.55 AM and stood in line which is of around 150 people at around 4.40 AM. There was no intimation of flight details neither on the Spicejet counter display board nor any staff has helped. When it was my turn to check-in, I have told my destination and the staff over there told me to...

Date of travel: January 2019
More 
Domestic Economy Bengaluru - Vijayawada

Helpful?
Thank Anonmous12
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any unpleasant experience you had. Kindly share your booking details at custrelations@spicejet.com, our team shall look into your concern.

Date of travel: January 2019
More 
Domestic Economy Bengaluru - Vijayawada

Pune, India
2 reviews
Reviewed 3 days ago
NEW

Hi, we had a flight from Bangkok to Ahmedabad SG-86 on 13/01/19 departing at 2:05 am and arriving at 5:30 pm. firstly as soon as we entered the crew did not wish or greet which is a normal protocol for any airlines, which was quite surprising as if you are not welcome on board. secondly we were 6 adults and...

Date of travel: January 2019
More 
Asia Economy Bangkok - Ahmedabad

Helpful?
Thank amisha1102017
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any unpleasant experience you had. Please share your booking details at custrelations@spicejet.com, our team shall look into your concern.

Date of travel: January 2019
More 
Asia Economy Bangkok - Ahmedabad

Level 4 Contributor
25 reviews
3 helpful votes
Reviewed 4 days ago
NEW

I traveled by the Boeing 737-800 on a red-eye flight from Bengaluru to Mumbai. The check-in kiosks did not have SpiceJet option to get a boarding pass and had to wait in the queue. The check-in counter staff was friendly. The aircraft pushed back on-time and also arrived in Mumbai on-time. The baggage came on the carousel pretty quickly. The...

Date of travel: January 2019
More 
Domestic Economy Bengaluru - Mumbai

Helpful?
Thank 469daneshr
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Greetings from Spicejet! Please note that customer feedback is always appreciated as it enables us to identify areas that may need improvement, and we are extremely grateful to you for sharing your views with us. Kindly share your booking details at custrelations@spicejet.com so we may relay the feedback to the concerned teams for necessary review and action.

Date of travel: January 2019
More 
Domestic Economy Bengaluru - Mumbai

Bengaluru, India
Level 2 Contributor
6 reviews
Reviewed 5 days ago
NEW

To start in a chronological order, srinagar airport has different queues at the airport for different airlines. Airindia gate would be mostly occupied by serving millitary personnel. Spicejet has long queues. I find Vistara airlines has less queue. Flights originating from srinagar airport diesn't offer web checkin. So next queue is at the check in counter. So a representative from...

Date of travel: January 2019
More 
Domestic Economy Srinagar - Bengaluru

Helpful?
Thank VinodVaddi
SpiceJet, Customer Experience at SpiceJet, responded to this review

Hi Vinod, We sincerely regret the inconvenience caused. We always try our best to maintain the departure time as per the schedule. However at times due to unavoidable reasons, we face delay. Customer feedback is always appreciated as it enables us to identify areas that may need improvement, and we are extremely grateful to you for sharing your views with...

Date of travel: January 2019
More 
Domestic Economy Srinagar - Bengaluru

Gurugram (Gurgaon), India
Level 6 Contributor
150 reviews
54 helpful votes
Reviewed 5 days ago
NEW
via mobile

Let me start by saying that think twice about flying this airlines even it’s the end of the world. Never had a worse experience. Firstly I booked flights for my entire family of 4 from Del to Kochi and at the time of booking it was a direct flight (I never take stop over flights in domestic circuits). Just a...

Date of travel: December 2018
More 
Domestic Economy New Delhi - Kochi (Cochin)

Helpful?
Thank gauravm_ggn
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We deeply regret any unpleasant experience you had. Please note that SpiceJet makes all reasonable efforts to ensure timely operations of its scheduled flights. However, due to unforeseen circumstances causing a delay or cancellation of its scheduled operations. Further, kindly share your booking details at custrelations@spicejet.com, our team shall get back to you.

Date of travel: December 2018
More 
Domestic Economy New Delhi - Kochi (Cochin)

See travel tips for airlines
“Ask for a window seat”
StevenP3423, 2 days ago | Read review
“very rude crew members, senior officials should take care of recruiting highly rude and immature crew members”
amisha1102017, 3 days ago | Read review
“If you want extra legroom and meals then upgrade to SpiceMax”
469daneshr, 4 days ago | Read review
“i paid extra for front row seats, it's better.”
sameeramkhan, 1 week ago | Read review
“1. Take food in advance as they don't give free food 2. Book earlier for less money”
SadiaCyano, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About SpiceJet
Indian low-cost carrier SpiceJet (SG) is one of the country's biggest airlines when measured by the number of domestic passengers. The airline flies non-stop to about 50 destinations, including more than 40 within India. International destinations include Afghanistan, the Maldives, Nepal, Oman, Sri Lanka, Thailand and the United Arab Emirates. SpiceJet's fleet consists solely of planes with Economy Class seating. Passengers who opt for SpiceMax receive priority check-in and seats with extra legroom. SpiceJet's primary hubs are located at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Ahmedabad's Sardar Vallabhbhai Patel International Airport (AMD).

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