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WOW air


8,780 reviews
Headquarters: Katrinartun 12, Reykjavik 00105 Iceland 011 354 590 3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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8,780 Reviews from our TripAdvisor Community

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8,780 reviews from our community

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Showing 7,604: English reviews
2 reviews
3 helpful votes
Reviewed yesterday
NEW

I needed to get to Amsterdam for a short trip and was shocked at what the standard airlines were charging for trips less than 7 days which did not involve a stay over a Saturday. I decided to take a chance on WOW since it was several thousand dollars less expensive for this type of trip even when I purchased...

Date of travel: January 2019
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International Economy Baltimore - Amsterdam

Helpful?
Thank robert y
1 review
Reviewed 2 days ago
NEW

WOWair is the worst airline in the world. Not only did the lose my luggage on my flight to New York, the first time they ever replied to the complaint I immediately filed, came 2 weeks later! Additionally, on the same flight, the luggage of 2 other people got lost. Today, 7 months later, I have still not received the...

Date of travel: June 2018
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International Economy Frankfurt - New York City

Helpful?
Thank Luigi Gino L
1 review
Reviewed 2 days ago
NEW
via mobile

I had a 10.5 hour flight to Frankfurt, Germany from Toronto, Canada, with a short 1.5 hour stopover in Iceland. This stopover was not a hassle & left me with more than enough time to clear customs while also leaving time for a washroom/food break. The WOWAir airport staff in Toronto were extremely helpful, gracious & accommodating employees who made...

Date of travel: January 2019
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International Economy Toronto - Frankfurt

Helpful?
Thank Nick K
County Wexford, Ireland
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

Great experience very professional & staff very friendly! Very prompt on time service! Very comfortable!

Date of travel: January 2019
Europe Economy Dublin - Reykjavik
Helpful?
Thank Chloe M
1 review
Reviewed 2 days ago
NEW
via mobile

There was insurance that I had to purchase in order to get a full refund. When I was checking out, I did not see any indication of this insurance. There was only options for Carry-On/Checked Bags, and Sitting Arrangements. When I called to cancel my upcoming flight (military reasons), I found out about this policy and wold only get half...

Date of travel: January 2019
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International Economy Newark - Reykjavik

Helpful?
Thank Alex G
Pittsburgh, Pennsylvania
2 reviews
Reviewed 2 days ago
NEW

My original flight was from Paris to Pittsburgh. My first flight, from Pittsburgh to Paris got cancelled and I had to reschedule. This was fine by me, because it meant I could arrive a few days earlier (I left on Friday, instead of leaving on Monday) and I decided to spent a few days in Paris so as not to...

Date of travel: January 2019
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International Economy Paris - Pittsburgh

Helpful?
Thank kutchachhikhen
Plymouth, United Kingdom
Level 2 Contributor
7 reviews
Reviewed 3 days ago
NEW
via mobile

For a cheap budget airline it did what it should, no complaints at all. Leg room a little tight but as with most budget airlines, they need to address the seat reclining situation when leg room is at a minimum, inconsiderate passengers just recline and don’t consider whose sat behind them. Luggage policy the same as other budget airlines, cutting...

Date of travel: January 2019
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Europe Economy London - Reykjavik

Helpful?
Thank debbiei72
Chennai (Madras), India
1 review
2 helpful votes
Reviewed 3 days ago
NEW

I booked a Big Seat from wow air to fly to India from chicago. my schedule changed and i had to postpone my travel and i called the customer service. The customer service agent gave me a different flight and informed that i can change this ticket when ever i want to. the next day i called the customer service...

Date of travel: January 2019
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International Economy Chicago - New Delhi

Helpful?
2 Thank jabakar
Rochester, New York
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed 3 days ago
NEW

i can say unequivocally that wow air is the worst airline in existence. i have flown with a number of budget airlines over the years and based on my experience, wow is at the very bottom. take heed of my advice and pay the extra $100 to book with another airline. no one should be subjected to this degradation.

Date of travel: February 2018
International Economy Toronto - Berlin
Helpful?
2 Thank buteo18
Oxford, Ohio
Level 2 Contributor
7 reviews
Reviewed 3 days ago
NEW

I took an overnight flight that had a quick layover in Iceland. The cabin crew was friendly but I knew going into the flight that the frills of flying would be non existant. If you can manage without, WOW is definitely the best option. I enjoyed the savings of almost $600 compared to a non budget airline to Europe.

Date of travel: September 2018
International Economy Cincinnati - Frankfurt
Helpful?
Thank Schallea
See travel tips for airlines
“Bring a warm coat during the winter. Bring you own food and water on board.”
265roberty, yesterday | Read review
“never go wowair”
luigiginol, 2 days ago | Read review
“Do not fly with this airline.”
kutchachhikhen, 2 days ago | Read review
“do not even attempt to fly this airline.”
jabakar, 3 days ago | Read review
“Bring your own entertainment and snacks!”
Schallea, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About WOW air
Founded in 2011 - WOW air (WW) is a low-cost carrier based in Reykjavík, Iceland. The airline, which began scheduled flights in 2012, operates from its hub at Keflavík International Airport (KEF). The airline flies to more than 30 destinations in Europe, North America and Asia. WOW air has a fleet of 13 aircraft: three Airbus A320-200, seven Airbus A321-200 and three Airbus A330-300. For an additional fee, WOW air guests can pre-reserve specific seats, add luggage allowance, and purchase food and beverages while in flight.

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