We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

WOW air


3 of 5 bubbles
2,431 Reviews
Headquarters: Katrinartun 12, Reykjavik 00105 Iceland +354-590-3000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3 of 5 bubbles
    Customer Service
    3 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3 of 5 bubbles
    Check-in and Boarding
  • 2 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

2,431 Reviews from our TripAdvisor Community

Write a Review

2,431 reviews from our community

Filter reviews by popular destinations:
All reviews Reykjavik Baltimore Paris London Boston San Francisco Amsterdam Los Angeles Toronto Dublin Frankfurt Copenhagen Montreal Berlin Bristol
Traveler rating
Cabin
  • (2,136)
  • (0)
  • (0)
  • (0)
Route
  • (1,551)
  • (573)
  • (10)
  • (1)
  • (1)
  • More
Language
  • More
Showing 2,136: English reviews
Akureyri, Iceland
1 review
5 of 5 bubbles Reviewed yesterday NEW

Went to Edinburg few days ago, and WoW air was my choice. I´ve travelled with them many times and nothing to complain over. This is a low fair airlines so you get what you want. Low prices. The food you can buy on board is ok but this is not a michelin restaurant. The staff is very friendly and warm....

More 
Europe Economy Reykjavik - Edinburgh

Helpful?
Thank lilliaumingi
Toronto, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

I flew from Toronto to Reykjavik which is about a 5 hour flight. The flight went seamlessly from check in to luggage. It cost less than 250 however keep on mind that for luggage it's an additional 83 dollars per leg. Everything on board the plane has to be purchased even the water, you would have to buy a bottle.

International Economy Toronto - Reykjavik
Helpful?
Thank kelbassyouni
Level Contributor
5 reviews
1 of 5 bubbles Reviewed yesterday NEW via mobile

Simply put the worst flight experience in my life. Wow air does not update it's flight information and therefore it's unclear when a flight is leaving - you can be sure of this because the flights with wow air are pretty much always delayed. Friends of mine have travelled with them as well and all our flights were delayed several...

More 
International Economy Newark - Amsterdam

Helpful?
Thank Bauke v
Ocala, Florida
Level Contributor
11 reviews
3 of 5 bubbles Reviewed yesterday NEW

It was cheap and so we took a chance. The seats are big enough and we had enough room. You do have to pay for your suitcase and food if you want to eat or drink. I'm not sure if we saved money or not but it was fine. No movies or screen.

International Economy Newark - Reykjavik
Helpful?
Thank sibergeson
Toronto, Canada
Level Contributor
4 reviews
3 of 5 bubbles Reviewed yesterday NEW

First time flying with WOW Air, booked first Flights from Toronto-Reykjavik w a connection to Berlin. Flight was delayed an hour and a half, however received notification from WOW of the delay. After reading all the reviews about how horrible the plane was, I was expecting a horrible experience. I didn't have any complaints about the seats or leg room...

More 
International Economy Toronto - Berlin

Helpful?
Thank littlehowey
Munich, Germany
1 review
2 of 5 bubbles Reviewed yesterday NEW

The flight I booked had a very good price but what I had to pay in the end exceeded a regular airline price. - Just one luggage included - Extra charge for hand luggage (regular size and usually for free) - Food and drinks not included - No TV even on long distance flight - Very low comfort (seats, no...

More 
International Economy Los Angeles - Frankfurt

Helpful?
Thank AngelinaAlice
Nantes, France
1 review
1 of 5 bubbles Reviewed yesterday NEW

Where to begin? This was an abysmal experience. At first glance, WOW air seems ideal because of the low prices, but don't be fooled. They charge you for everything possible, and, eventually, you wish you had just flown the more expensive airline without all these fees that just add up to be the same cost as any other airline. The...

More 
International Economy Baltimore - Paris

Helpful?
Thank ealuvrazzzles
Edinburgh, United Kingdom
1 review
1 of 5 bubbles Reviewed yesterday NEW

By far the WORST-EVER airline I have ever flown with. The like of Ryanair, Easyjet and Jet2 are all LUXURY airlines in comparison to WOW!! The problems began at the very outset when checking in. The longest check-in queues I have ever encountered. Totally understaffed and mismanaged. Took 2 WHOLE HOURS to check in at LA with only 2 check-in...

More 
International Economy Edinburgh - Los Angeles

Helpful?
Thank dreamer2017
Iceland
Level Contributor
7 reviews
9 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

Be careful! You don't have to pay for handluggage, or so they say. But once they started weighing them all and charging a lot if it exceeded 5 kg. Now they changed the rules and a small handluggage is free but a normal sized hand-luggage costs you about 9 US dollars. If you didn't realize this they charge you a...

More 
Europe Economy Reykjavik - Stockholm County

Helpful?
Thank IcelandViking
Cardiff, United Kingdom
Level Contributor
6 reviews
2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

As you can see there is a lot of negative reviews for WoW Air on here which left me feeling apprehensive about my up and coming flight. I have to say I couldn't fault them...no delay, friendly service and no messing around!! You get what you pay for - like any low budget airline drinks on board the flight are...

More 
Europe Economy Bristol - Reykjavik

Helpful?
Thank Sammim25
See travel tips for airlines
“Bring your own food or plan to buy food from them. Things are expensive in Iceland so it begins on the flight.”
 of 5 bubbles sibergeson, yesterday | Read review
“Do not book”
 of 5 bubbles dreamer2017, yesterday | Read review
“Think twice before booking. Little higher airfare with Icelandair might be better”
 of 5 bubbles 220berryc, 2 days ago | Read review
“Don't book with this airline.”
 of 5 bubbles bearone2017, 3 days ago | Read review
“Fly any other airline”
 of 5 bubbles RWellness, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About WOW air
Founded in 2011 - WOW air (WW) is a low-cost carrier based in Reykjavík, Iceland. The airline, which began scheduled flights in 2012, operates from its hub at Keflavík International Airport (KEF). The airline flies to more than 30 destinations in Europe and North America, including Denmark, France, Sweden, Germany, Italy, Spain, Ireland, the United Kingdom, the USA and Canada. WOW air has a fleet of 11 aircraft: two Airbus A320-200, six Airbus A321-200 and three Airbus A330-300. For an additional fee, WOW air guests can pre-reserve specific seats, add luggage allowance, and purchase food and beverages while in flight.

128 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (128)
Viewed
Airport (20)
Viewed
Cabin (13)
Viewed
Onboard Feature (3)
Viewed
Seat (10)
Viewed
View from Window (27)
Viewed
Food and Drink (1)
Viewed
Airline Lounge (2)
Viewed
Other (52)