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Czech Airlines


1,614 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,614 Reviews from our TripAdvisor Community

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1,614 reviews from our community

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Showing 588: English reviews
Liverpool, United Kingdom
Level 5 Contributor
49 reviews
49 helpful votes
Reviewed 3 days ago
NEW

A great flight, plenty of legroom. A good selection on the in-flight food menu. Friendly cabin staff and arrived on time.

Europe Economy Prague - Bilbao
Helpful?
Thank Nick F
Level 6 Contributor
81 reviews
16 helpful votes
Reviewed 3 days ago
NEW
via mobile

They look after you about as good as they looked after my suitcase see photo ! Even if you ask to be seated near to each other they will put you at other ends of the aircraft so don’t even bother.

Europe Economy Birmingham - Prague
Helpful?
Thank Aircraft123
Level 1 Contributor
4 reviews
Reviewed 6 days ago
NEW

The flight was delayed multiple hours due to bad weather in a different location - we were supposed to fly in a plane that got stuck somewhere else - England, I think. There was no information whatsoever on why the flight was late, what was the new takeoff time etc, so everyone had to stay there, checking the little screens...

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Europe Economy Prague - Helsinki

Helpful?
Thank Joanamiotto
Sydney, Australia
Level 6 Contributor
91 reviews
23 helpful votes
Reviewed 1 week ago
NEW
via mobile

We arrived at the airport 2.5 hours prior to departure and the bag drop off counter weren't open yet so we had to wait. We asked the information and was advised that the counter opened 2 hours prior. When it's close to the 2 hours mark, we started lining up. There were supposedly two counters open but only the guy...

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Europe Economy Warsaw - Prague

Helpful?
Thank Jess T
2 reviews
Reviewed 1 week ago

I was refused to go on the flight because Ukraine is Schengen and I did not have a Schengen visa … but I later found out that UKRAINE IS NOT IN THE SCENEGEN REGION!

Europe Economy Prague - Kiev
Helpful?
Thank KarlG644
1 review
Reviewed 1 week ago

It was a typical flight, no problems encountered, nice staff, good pilots, clean airplane. One small issue is that when you do electronic check in you have to pay for selecting another seat. I did this and I had to call Customer service to avoid paying for this. Overall it is a reliable company, much better then others.

Europe Economy Bucharest - Prague
Helpful?
Thank Go256008
Herefordshire, United Kingdom
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed 1 week ago via mobile

Travelled with Czech airlines before. Good price. Very comfortable economy class. Always very pleasant staff. Better than some of our own budget airlines that’s for sure. Would definitely use again and recommend.

Europe Economy Birmingham - Prague
Helpful?
Thank 75MJG2014
Arraial d'Ajuda, BA
Level 1 Contributor
3 reviews
Reviewed 1 week ago

No frills flight but checked baggage limited to 15kg without Eur 6.00 per kilo excess. No free food, but ran to time. There was a charge to change allicated seating, but on the day the plane was half empty.

Europe Economy London - Prague
Helpful?
Thank brianbrasil1
Valencian Country, Spain
Level 2 Contributor
5 reviews
Reviewed 1 week ago

They do not take into consideration any international flying and charge you extra for excess luggage, very unfriendly.

Europe Economy Prague - Zagreb
Helpful?
Thank helenferguson31
Budapest
Level 6 Contributor
782 reviews
449 helpful votes
Reviewed 1 week ago

Small plane, had to leave cabin bags downstairs. Service was fine, crew was OK. Seats were medium comfortable.

Europe Economy Budapest - Prague
Helpful?
Thank pengemex
See travel tips for airlines
“Be sure you can be late.”
Joanamiotto, 6 days ago | Read review
“Something's wrong here.”
KarlG644, 1 week ago | Read review
“don't change sit in check-in process or else you will end up paying 20 Euros for this change”
Go256008, 1 week ago | Read review
“Don't take a lot of baggage.”
brianbrasil1, 1 week ago | Read review
“Chack0in to be done on line.”
BogdanV175, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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