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Central Mountain Air

42 reviews
Headquarters: 6431 Airport Road, Box 998, Smithers, British Columbia V0J 2N0 Canada +1 888-865-8585 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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42 Reviews from our TripAdvisor Community

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42 reviews from our community

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Showing 42: English reviews
1 review
Reviewed 2 weeks ago

The early morning flight was first delayed due to weather advisory but soon we were able to board. However, it experienced technical issue and cannot take off. The passengers had to de-plane and then we had a series of delay notice until it was cancelled ~4 hours later. We were put on an alternative flight by Air Canada which doesn't...

Domestic Economy Vancouver - Prince George

Thank G2054VLjane
Vancouver, Canada
Level 4 Contributor
31 reviews
13 helpful votes
Reviewed 4 weeks ago via mobile

Very professional for a small regional airline Comfortable Dash 8 Dawson Creek airport is very small so don’t expect any services except a cafe and a singularly bad National Car Rental

Domestic Economy Prince George - Dawson Creek
Thank William S
Surrey, Canada
Level 3 Contributor
21 reviews
2 helpful votes
Reviewed September 19, 2018

I have flown this air line a few times and found all the staff to always be helpful and efficient. They do their best to keep the flight on time which because of weather can sometimes be difficult. They do try to catch up if there has been a delay.

Domestic Economy Vancouver - Dawson Creek
Thank Ernie V
Edmonton, Canada
Level 5 Contributor
51 reviews
24 helpful votes
Reviewed September 17, 2018 via mobile

This flight to a Northern City in a small turboprop is as just what you'd expect. Slow, noisy and bumpy and not even a pretzel. The good thing about the trip up and back is we made it. Expect nothing but a ride and you won't be disappointed.

Domestic Economy Edmonton - High Level
Thank LarryG135
2 reviews
1 helpful vote
Reviewed July 19, 2018

Central Mountain Air has caused me to be late for two events in a row (two weeks in a row) after changing flight plans and adding a connection at the last minute, adding over an hour and a half. Minimal communication is given and no compensation for arriving so much later than the flight was supposed to. In flight crew...

Domestic Economy Prince George - Vancouver

Thank Locke12
1 review
Reviewed July 16, 2018 via mobile

Flew from Prince George to Vancouver! Flight was over booked by 3 person and have to delate my schedule for 3 hours to take Air Canada. Not going to buy tickets from them anymore. Prefer west jet or air Canada.

Domestic Economy Prince George - Vancouver
Thank Hubert C
Prince Rupert
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed July 9, 2018 via mobile

I will definitely fly Central Mountain Air again. So convenient to go from Terrace to Prince George and in no time at all. The staff including the pilots were so friendly, I can’t say enough. Small plane, with big service. I highly recommend others to try Central Mountain Air!

Domestic Economy Terrace - Prince George
Thank TSteg
Williams Lake, Canada
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed April 9, 2018

There are only 2 passenger airlines which fly in and out of Williams Lake . One is Central Mountain Air (CMA) and the other is Pacific Coastal Airlines. Both are good airlines. CMA flies in and out of the International / Main Terminal while Pacific Coastal flies in and out of the South Terminal. If you are connecting to Out-of-Province,...

Domestic Economy Williams Lake - Vancouver

Thank cariboo99
Osoyoos, Canada
Level 5 Contributor
60 reviews
15 helpful votes
Reviewed February 21, 2018 via mobile

Small planes, short flights but clean planes. Great staff, easy to check in and board, get to chat with new with people around you on flights.

Domestic Economy Edmonton - High Level
Thank frankfJ7773WA
Toronto, Canada
Level 1 Contributor
3 reviews
Reviewed February 16, 2018

I had the opportunity to fly with Canadian Mountain Air and my experience was pleasant. The flight crew were friendly and competent. The flights were short but the service was pleasant.

Domestic Economy Edmonton - Fort Nelson
Thank kathylO1864MG
See travel tips for airlines
“There is no in flight wifi or entertainment as the planes are small an are not equipped for this type of operation.”
386erniev, Sep 19, 2018 | Read review
“Book with West Jet or Air Canada.”
Locke12, Jul 19, 2018 | Read review
“Bring a book. Enjoy the ride.”
kathylO1864MG, Feb 16, 2018 | Read review
“If you haven't flown on a small aircraft, expect it to be noisy, and bumpy, but everyone has an aisle and a window seat!”
Travel_aimlessly, Jan 2, 2018 | Read review
“Small airplane so no seat selection”
176williamc, Nov 22, 2017 | Read review
Show next 5 travel tips 5 of 10
About Central Mountain Air
Founded in 1987, Central Mountain Air (9M) is a Canadian regional airline with operating bases at Calgary International Airport (YYC), Vancouver International Airport (YVR) and Prince George Airport (YXS). It flies to about 20 destinations within Alberta and British Columbia. Central Mountain Air has a fleet of 19 aircraft: Three Dornier 328-100 planes that each hold 30 passengers, two Bombardier Dash 8 – 300 planes that each hold 50 travelers, and 14 Beechcraft 1900D planes that hold 18 passengers each. The carrier also operates charter flights.

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