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AirAsia - Thai AirAsia


4,210 reviews
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200 Vibhavadee Rangsit Rd., Bangkok 10210 Thailand 011 66 2 515 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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4,210 Reviews from our TripAdvisor Community

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4,210 reviews from our community

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Showing 2,228: English reviews
Level 4 Contributor
20 reviews
9 helpful votes
Reviewed today
NEW

"NO OUTSIDE FOOD ALLOWED ON BOARD" My first thought was "how petty." But let's face it, you're flying a budget airline, not a Michelin rated fine dining restaurant or a 3D IMAX cinema. And actually, if you can't spend a few hours to get somewhere cheap, go ahead and spend a lot more money for a top-rated airline. After reading...

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Asia Economy Hong Kong - Denpasar

Helpful?
Thank Marc C
Level 4 Contributor
28 reviews
1 helpful vote
Reviewed today
NEW

not really on time but its not that bad, the staff is really nice and warm. got no issue from this flight. but i really hate space for leg is really small i mean ok i get my economy class but for long trip i mean i was spent 4 hours in plane which is i cant moved my leg...

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Southeast Asia Economy Bangkok - Kuala Lumpur

Helpful?
Thank Stevia C
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Level 4 Contributor
28 reviews
1 helpful vote
Reviewed today
NEW

i got no issue in this flight everything is good, no delay.. even its not that on time but its okay than i should waiting so long in my flight before and i still use self check in in airport still i like this machine because i've no time for long queue

Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank Stevia C
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Level 4 Contributor
28 reviews
1 helpful vote
Reviewed today
NEW

I got delay in this flight and almost 2 or 3 hours in airport it was so bad... and again i dont get anything from this airlines for my time waiting for the flight which is not sure when i can get it in my flight

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank Stevia C
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Level 4 Contributor
28 reviews
1 helpful vote
Reviewed today
NEW

i got free seat again from my trip in Thailand and in this flight i got very very on time flight and its make me happy and i still use self check in which is really awesome to skip the long queue

Domestic Economy Sattahip - Bangkok
Helpful?
Thank Stevia C
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Level 4 Contributor
28 reviews
1 helpful vote
Reviewed today
NEW

i have no issue from this flight and still i got free seat from this airlines and its was nice and got my flight on time, still using self check-in and the staff is really helpful.

Domestic Economy Phuket - Sattahip
Helpful?
Thank Stevia C
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1 review
Reviewed yesterday
NEW

Website booked the wrong date for both my flights and representatives advised me that I have to pay the full price of the tickets to correct it to the right date. Representatives denied all website issues (as many experience) and blamed it on me. I presented the screen shots of the error and the same response was received that I...

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Southeast Asia Economy Siem Reap - Bangkok

Helpful?
Thank Nathan P
1 review
Reviewed yesterday
NEW

I've flown with Air Asia before and they were okay, nothing great but fair for the money, but I'm trying to book another flight and the website is being impossible! 1. I'm booking three flights but there is no multi-city option for my destinations so I have to book all three separate (with separate processing fees!!) 2. Talking about processing...

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Southeast Asia Economy Bangkok - Siem Reap

Helpful?
Thank Sarah Faye B
Barcelona, Spain
Level 5 Contributor
88 reviews
36 helpful votes
Reviewed yesterday
NEW

Landind service: awful. Long lines, no help at all. Self service check in with airasia people disturbing. Very strict with the weight. No possibility to change the seats even in the kiosks at the airport. Web check in did not work at all. Plane clean and quite new. Stewardesses not very useful and really unfriendly, looked like very tired. I...

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Domestic Economy Bangkok - Phuket

Helpful?
Thank WonderWheeler
Copenhagen, Denmark
Level 6 Contributor
57 reviews
31 helpful votes
Reviewed yesterday
NEW

The airline seems to be really a low-cost airline, which is okay if they follow the rules, but a number of other issues exist: The seat length is not for European/American sized people, you can simply not get your legs into the assigned area and if you keep them in the aisle (If you are so lucky to have an...

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Southeast Asia Economy Siem Reap - Phuket

Helpful?
Thank GLOBETROTTER89
See travel tips for airlines
“Just do it.”
209marcc, today | Read review
“free seat... dont missed it”
steviac2018, today | Read review
“free seat dont missed it”
steviac2018, today | Read review
“do it yourself”
WonderWheeler, yesterday | Read review
“If you're not Asian, order extra legroom or emergency seats”
GLOBETROTTER89, yesterday | Read review
Show next 5 travel tips 5 of 10
About AirAsia - Thai AirAsia
A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
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