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238 reviews
Headquarters: Hangar #1 Zone D Col. Federal, Mexico City 15620 Mexico 011 52 18002376629 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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238 Reviews from our TripAdvisor Community

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238 reviews from our community

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Showing 80: English reviews
McKinney, Texas
Level 4 Contributor
28 reviews
20 helpful votes
Reviewed 6 days ago
via mobile

I read some of the reviews before I booked a last minute flight between Veracruz and Mexico City, Mexico. This is a short flight with a distance of about 250 miles. In spite of a few bad reviews, some of which were borderline hysterical, I went ahead and booked and I am so happy I did. The price was almost...

Domestic Economy Veracruz - Mexico City

Thank IHateNoice
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed September 14, 2018

I usually travel in Europe so I'm used to bad service, crowded airports, psychotic paranoid security, so it was a great surprise to travel between two regional airports in Mexico, in a turboprop airplane with great service, full confidence that your luggage will actually arrive and fast orderly boarding.

Domestic Economy Guadalajara - Puebla
1 Thank Mobile704472
Las Vegas, Nevada
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed September 13, 2018 via mobile

Aeromar cancelled my flight without a valid reason on September 11 2018 I was traveling from Guadalajara to Puerto Vallarta when suddenly the plain returned to Guadalajara fue to low Fuel and and a soon we landed they informed us the flight was canceled and we need to reschedule our trip I’m from Nevada visiting Mexico so was no chance...

Domestic Economy Guadalajara - Puerto Vallarta

2 Thank josesG2108QZ
Level 2 Contributor
5 reviews
8 helpful votes
Reviewed September 10, 2018

I purchased 2 tickets for an Aeromar flight from Guadalajara to Mexico City. I was going to catch my flight home to Montreal from Mexico City. Aeromar cancelled my flight, and automatically switched me to another flight at a much earlier time. I tried going through Expedia to cancel the early flight, which would have left me in the Mexico...

Domestic Economy Guadalajara - Mexico City

1 Thank caramianj
Level 6 Contributor
131 reviews
52 helpful votes
Reviewed September 8, 2018

I book by accident with Aeromar a flight from Mexico to Acapulco, I was sure it was whit Aeromexico when I made the reservation online, anyway the check in process was perfect and in English, flight was on time and the plane was super clean and fairly new, return was also on time with no incident.

Domestic Economy Mexico City - Acapulco
Thank Easyofff
Los Angeles, California
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed September 4, 2018

If you a planning on connecting the flight from Puerto Escondido to Mexico City and then to a flight from Mexico City to any part of the USA. beware, this airlines doesn't respect schedules, my flight was schedule to leave at 11:00 AM from Puerto escondido to Mexico city, when I arrived to the airport/aeromar Counter, they claim the flight...

Domestic Economy Puerto Escondido - Mexico City

2 Thank Marlon C
Raleigh, United States
Level 4 Contributor
39 reviews
16 helpful votes
Reviewed August 16, 2018 via mobile

I was nice and early for an 8 am flight but by 9am I was told the flight was canceled with no explanation. No sense getting mad since it would not get me to Mexico City any sooner but I was certainly not happy either. They booked me on a later afternoon flight so I spent 9 hours at the...

Domestic Economy Tepic - Mexico City

1 Thank Timothy S
Mexico City, Mexico
Level 2 Contributor
5 reviews
Reviewed August 12, 2018

Great service, the flight on time and good leg room, also the executive lounge at MMMX a great touch, a great quality cost airline

Domestic Economy Mexico City - Veracruz
Thank Guillermo H
Level 1 Contributor
3 reviews
17 helpful votes
Reviewed August 8, 2018

I posted a review on the weird interaction with Aeromar's agent and how I missed my flight to Oaxaca. I was pissed but little did I realize that was only the beginning of the nightmare. On Aug 5th, at 6:15am, I arrived at OAX expecting to fly back to Mexico City. When I tried to check in the agent said...

Domestic Economy Oaxaca - Mexico City

2 Thank wciu
Level 1 Contributor
3 reviews
17 helpful votes
Reviewed July 31, 2018

Was supposed to fly out from Mexico City to Oaxaca. There was a car accident on the way to the airport and it took me 2 hrs instead of 30 mins to get there. The flight was at 9pm and I arrived at the checkin counter at 8:30. I was expecting the worst but hoping for something better. When I...

Domestic Economy Mexico City - Oaxaca

1 Thank wciu
See travel tips for airlines
“stay away from this airline”
marlonc742, Sep 4, 2018 | Read review
“Just don't fly with them, anything else is better”
wciu, Aug 8, 2018 | Read review
“Check and double check everything. They switched our seats for weight and balance”
kirby94022, Jul 3, 2018 | Read review
“Do not use them, paying a little extra with Aeromexico is more secure”
francisf816, Jul 1, 2018 | Read review
“Don't do it”
HarryOz, Jun 29, 2018 | Read review
Show next 5 travel tips 5 of 10
About Aeromar
Aeromar (VW) is a Mexican airline that operates from a hub at Mexico City International Airport (MEX). Founded in 1987, the airline flies to more than 20 destinations across Mexico, including General Heriberto Jara International Airport (VER) in Veracruz, General Juan N. Álvarez International Airport (ACA) in Acapulco and Carlos Rovirosa Pérez International Airport (VSA) in Villahermosa. Aeromar also flies to McAllen/Miller International Airport (MFE) in McAllen, Texas. The carrier has codeshare agreements with United Airlines (UA) and Aeroméxico (AM). Travelers can also earn miles through United's MileagePlus frequent flier program.
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