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Boutique Air


77 reviews
Headquarters: 548 Market Street Suite 73298, San Francisco, CA 94104 +1 855-268-8478 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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77 Reviews from our TripAdvisor Community

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77 reviews from our community

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Showing 77: English reviews
Colorado
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

This little airline connects smaller communities with the city and does it efficiently and inexpensively. While small jets aren’t for everyone (seat numbers 7 and 8 would make me feel a bit claustrophobic) they sure make the trip go quickly! Boarding and deplaning were on the tarmac. The pilots were friendly and got the job done. I would fly with...

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Domestic Economy Dodge City - Denver

Helpful?
Thank PlainsgirlColorado
Gallatin, TN
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed 2 days ago
NEW

After my very frustrating experience with Boutique Air about which I wrote an earlier review, I asked to have my return flight changed from the second flight to the first, at 0730. My employer spent literally hours on the phone but eventually obtained an email confirmation that the time switch had been made. I am not sure if this was...

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Domestic Economy Show Low - Phoenix

Helpful?
Thank TomGallatin_TN
Pendleton, Oregon
Level 6 Contributor
84 reviews
37 helpful votes
Reviewed 3 days ago
NEW

We have used Boutique Air a couple of times now, both when Portland has been our destination and when flying onward from PDX. Boutique is located about a 10 minute walk from the main Portland airport. We arrive at the airport (either Portland or Pendleton) 30 minutes before takeoff and do not have to go through TSA. The planes are...

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Domestic Economy Pendleton - Portland

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Thank spoozum
Level 5 Contributor
59 reviews
33 helpful votes
Reviewed 4 days ago
NEW
via mobile

1st time on Boutique. Boston to Massena NY direct less than 1.5 hrs. 1 hr delay departure, on time return (I allowed for delays). Suggestion...Gate Agents in Boston should use identifying uniform. You're kinda on your own to make sure you're in right place. Boutique shares gate w/ United (United agents have no interest in helping you). 8 Passenger/+2 pilots....

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Domestic Economy Boston - Massena

Helpful?
Thank BostonSuz46
Ottawa Canada
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed 4 days ago
NEW
via mobile

Quick..convenient and very inexpensive. The staff is great. They fly 3 times a day every day so...Boston has become a great place to travel to for a nice weekend. Hope a lot more people start using them so they continue the service. Very easy to book on line!!

Domestic Economy Massena - Boston
Helpful?
Thank jobt9
Phoenix, Arizona
Level 3 Contributor
20 reviews
17 helpful votes
Reviewed 6 days ago
NEW
via mobile

I had booked a flight from Phoenix to Show Low to avoid a 3 1/2 hour drive home from the airport. My flight from North Carolina got in at 11:11 and my Show Low flight was supposed to leave at 2:40. I waited around at the gate and no one showed up at the Boutique Air counter until 2:40 to...

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Domestic Economy Phoenix - Show Low

Helpful?
Thank Sparkymico
Gallatin, TN
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed 1 week ago

Hopefully my experience was not typical. The airline had contacted me to switch flights siting airport maintenance at the destination, the new time being 1430. Arriving at the remote gate about 1345 I found a friendly gate attendant and settled in for a brief wait. When nothing happened by 1415 I went to the to the agent and was told...

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Domestic Economy Phoenix - Show Low

Helpful?
Thank TomGallatin_TN
Carlsbad, New Mexico
Level 5 Contributor
52 reviews
28 helpful votes
Reviewed 1 week ago

$138 round trip for a smooth hour-long flight to Albuquerque or a 4 hour drive in 100 degree heat with nothing to look at but highway. Hmmm....I'll take the flight any day of the week. I've flown Boutique a few times and haven't been disappointed even once. The pilots are friendly and their take-off/landings are smooth as silk. The executive...

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Domestic Economy Carlsbad - Albuquerque

Helpful?
1 Thank ShooterX
Level 4 Contributor
35 reviews
10 helpful votes
Reviewed 2 weeks ago

Flying with Boutique from Chadron, NE to Denver and back is always a great experience. The low-key and helpful attitude of the staff is refreshing (especially when in Denver). I've never had a late/delayed flight (although I do know some people who have). The crew (and TSA) at Chadron are all excellent people.

Domestic Economy Chadron - Denver
Helpful?
Thank JT-Alberto
1 review
1 helpful vote
Reviewed 4 weeks ago via mobile

The staff was friendly the plane was comfortable I had plenty of room and the air conditioning was good as well the flight was smooth take off landing complimentary drinks and peanuts getting on and off the plane was very quick there's no reason to be skeptical of a smaller flight in fact I prefer it and would fly again...

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Domestic Economy Nashville - Dallas

Helpful?
1 Thank Steve L
See travel tips for airlines
“Unless you have an adventurous spirit, or have very flexible scheduling, I cannot recommend Boutique Air based on my two experiences.”
TomGallatin_TN, 2 days ago | Read review
“Be flexible and enjoy the small aircraft if your flight does take place.”
TomGallatin_TN, 1 week ago | Read review
“Leave your cares and worries at home....along with your giant suitcase.”
ShooterX, 1 week ago | Read review
“Cheap but if connecting totally a crap shoot if you will make it or not”
538gayf, Aug 7, 2018 | Read review
“There is no in flight entertainment so bring a tablet or a book.”
allisonpaiano, Jul 23, 2018 | Read review
Show next 5 travel tips 5 of 10
About Boutique Air
Headquartered in San Francisco and founded in 2007, Boutique Air (4B) offers scheduled passenger service as well as charter flights to about 30 destinations in Alabama, Arizona, California, Colorado, Georgia, Maryland, Minnesota, Mississippi, Nebraska, New Mexico, New York, Tennessee, Oregon, Texas and Utah. Dallas/Fort Worth International Airport (DFW), Denver International Airport (DEN) and Phoenix Sky Harbor International Airport (PHX) are focus cities. Boutique Air has a fleet of Pilatus PC-12 and Beechcraft King Air 300 planes.
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