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Southern Airways Express


48 reviews
Headquarters: PO Box 10, Southaven, MS 901-672-7820 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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48 Reviews from our TripAdvisor Community

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48 reviews from our community

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Showing 47: English reviews
Dallas, Texas
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed yesterday
NEW

My family and I have flown this airline more than once, and always have a great experience! On time, professional and nice staff, small and nice plane!!!!

Domestic Economy Dallas - Harrison
Helpful?
Thank Barbara S
Baltimore, Maryland
Level 3 Contributor
17 reviews
8 helpful votes
Reviewed yesterday
NEW

Captain did a great job through the bad weather. Florence clouds made for a bumpy flight. Awesome little airline...

Domestic Economy Lancaster - Baltimore
Helpful?
Thank bvest2016
Chanhassen, Minnesota
Level 5 Contributor
56 reviews
17 helpful votes
Reviewed yesterday
NEW

I have flown with Southern Airways Express a few times now and even though there has been a few bumps due to issues beyond their control the customer service Russ and his crew in Hot Springs have given is always above and beyond awesome! I would recommend flying Southern Airways Express to everyone flying to Hot Springs, it is so...

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Domestic Economy Hot Springs - Dallas

Helpful?
Thank Kimberly834
Joplin, Missouri
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

The flight itself was fine, but was an hour late, which presented problems for the people I was meeting (and planned to pick me up). I have rarely been in a plane this small, though it was not crowded because there were only four passengers (and perhaps ten seats). The pilot and co-pilot were very personable, perhaps because there were...

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Domestic Economy Morgantown - Baltimore

Helpful?
Thank PTMark99
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 2 weeks ago

Flew over the long labor day weekend. Flight left DFW 1/2 hour earlier than usual due to weather issues which we beat! While waiting in Harrison, AR, the pilot came over to us and let us know that we would be leaving shortly. (again about 1/2 hour earlier) The free parking at both airports is a plus. It's a stress...

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Domestic Economy Dallas - Harrison

Helpful?
1 Thank Carol-Ann S
1 review
Reviewed 3 weeks ago

I flew from Pittsburgh to Lancaster PA for $99 including taxes and fees. I could not drive there for that price.

Domestic Economy Pittsburgh - Lancaster
Helpful?
Thank Culture690168
Pittsburgh, Pennsylvania
Level 4 Contributor
28 reviews
12 helpful votes
Reviewed August 11, 2018 via mobile

I think my title says it all. It was an experience, not one I care to repeat. It was a propeller plane that was whipped about by the force of wind; it was hard to not get motion sickness. For a significant portion of the ride I thought I was going to vomit, and my stomach remained upset for some...

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Domestic Economy Pittsburgh - Lancaster

Helpful?
Thank SophisticatedPalate
Memphis, Tennessee
Level 1 Contributor
4 reviews
Reviewed August 3, 2018

I booked a flight from Memphis to Harrison for a Saturday morning arrival and Sunday evening return, so I could more easily visit my 95 year old great grandmother in Eureka Springs ahead of both mine and her upcoming birthdays. I also booked a hotel in Fayetteville AR to celebrate with friends. I received an email 18 hours before departure...

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Domestic Economy Memphis - Harrison

Helpful?
Thank hogmba2013
Yellville, Arkansas
Level 6 Contributor
135 reviews
10 helpful votes
Reviewed July 18, 2018

The whole process was quite painless & simple. Everyone was polite & professional. The waiting area was okay & the plane itself was great. Loved being on a small plane again. The only downside- my luggage cover was torn in several places but luggage itself was okay. Appreciated being able drop plane side & pick up after. Everyone gets a...

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Domestic Economy Dallas - Harrison

Helpful?
Thank Bamboo708
Altoona, Pennsylvania
Level 4 Contributor
31 reviews
8 helpful votes
Reviewed July 10, 2018

The flights were on time. This was my sisters first time to fly. She is ready for more. The staff and pilots were friendly at both airports.

Domestic Economy Johnstown - Pittsburgh
Helpful?
Thank robert t
See travel tips for airlines
“Bring headphones can help reduce engine noise. Please arrive early or on time for flight.”
Kimberly834, yesterday | Read review
“Book early, seat go fast.”
J2175HXcarols, 2 weeks ago | Read review
“Flights fill up quick- book early.”
Bamboo708, Jul 18, 2018 | Read review
“Avoid it and fly to Little Rock or Texarkana”
DKB863, Apr 26, 2018 | Read review
“Save your money”
afzaalj2018, Apr 19, 2018 | Read review
Show next 5 travel tips 5 of 10
About Southern Airways Express
Memphis, Tennessee-based Southern Airways Express (9X) is a commuter airline that flies to about 20 destinations in the Southern and Mid-Atlantic regions of the United States. It operates from hubs at Destin Executive Airport (DSI), Memphis International Airport (MEM), Pittsburgh International Airport (PIT) and Baltimore Washington International Airport (BWI). Its fleet consists of 14 Cessna 208 Caravan aircraft and nine Piper PA-31 Chieftains, each of which hold nine passengers. In 2016, Southern Airways Express acquired Sun Air Express (6G).
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