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Wings Air


205 reviews
Headquarters: Soekarno-Hatta International Airport, Jakarta Indonesia Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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205 Reviews from our TripAdvisor Community

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205 reviews from our community

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All reviews Denpasar Labuan Bajo Lombok Surabaya Kupang Yogyakarta Semarang Jakarta Medan Ende Malang Bandung Makassar Banyuwangi
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Showing 105: English reviews
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Today I had a flight from Labuan Bajo to Lombok with a transit in Denpasar of 80 minutes. However, the flight in LBJ was 2.5 hours delayed. When we could finally board the stewardess told me that I would miss my transit and that I would have to arrange a new flight for tomorrow (last flight of the day). When...

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Domestic Economy Labuan Bajo - Lombok

Helpful?
Thank Ellen t
Bali, Indonesia
Level 3 Contributor
21 reviews
8 helpful votes
Reviewed 1 week ago

Acctually I wont to fly with this airline. but I have no other choice. hopely the company upgrade their facility and service of the flight and company

Southeast Asia Economy Denpasar - Lombok
Helpful?
Thank Mikaa S
Santa Ana, Costa Rica
Level 6 Contributor
655 reviews
91 helpful votes
Reviewed 2 weeks ago

Cheap low cost flights with no service at all (not even water). We took two inter-island domestic flights with this company and for some reason, they were never on time. Seats were dirty.

Southeast Asia Economy Denpasar - Lombok
Helpful?
Thank ochassot
Nyon, Switzerland
Level 6 Contributor
314 reviews
166 helpful votes
Reviewed 2 weeks ago via mobile

When we took the flight from Bali to Labuan Bajo, it was 1h delayed. I thought bad luck, but all good. The plane from Labuan Bajo to Bali was again delayed - i thought maybe this happens all the time! An apology? Information? Nothing. You just sit there hoping it will ever show up. The worst part was that the...

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Asia Economy Labuan Bajo - Denpasar

Helpful?
Thank Ilovetotravel155
Bondowoso, Indonesia
Level 2 Contributor
7 reviews
Reviewed 3 weeks ago

Semarang to Jember supposed to be a double short trip with Wings Air, twice of a double half hour flys. It went smoothly trip from Semarang to Surabaya, but it became horror with the second one, Surabaya to Jember delayed for over 3 hours. Hopefully you could be better someday Wings...we love you because of your cheapness but we were...

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Domestic Economy Semarang - Jember

Helpful?
Thank mr s
Barcelona, Spain
Level 6 Contributor
382 reviews
98 helpful votes
Reviewed 3 weeks ago

Our flight left with a delay of 50 minutes and we lost the connection with the flight of the same company to Rote. When we arrived in transit, we received an employee who told us only that he felt it and that he could offer us at the same time the next morning at 6.00. After complaining and consulting with...

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Domestic Economy Maumere - Kupang

Helpful?
Thank Valenti C
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Sleman, Indonesia
Level 6 Contributor
88 reviews
24 helpful votes
Reviewed 4 weeks ago

It has been this air line delayed. At least 1 hour delay everytime I fly with this air line. No choice.

Domestic Economy Sampit - Surabaya
Helpful?
Thank B4YU
Jakarta, Indonesia
Level 6 Contributor
246 reviews
28 helpful votes
Reviewed 4 weeks ago

Short inter island flight, very tight led time between connection ex Lion ex Denpassar. The window seaa gives great scenic perspective of the islands and the stunning scenery. Very competent landing by pilot and good value.

Domestic Economy Kupang - Larantuka
Helpful?
Thank Alexander M
Antwerp, Belgium
Level 4 Contributor
29 reviews
36 helpful votes
Reviewed August 26, 2018

We had tickets for Denpasar - Malang with Wings Air/ Lion Air, and they day before we checked-in online. Then they cancelled the flight, and did not let us know. So we came to the airport for nothing. They put us on the same flight the next day. That flight was delayed for over 3 hours. We hate this very...

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Southeast Asia Economy Denpasar - Malang

Helpful?
Thank Robby4all
Level 3 Contributor
8 reviews
3 helpful votes
Reviewed August 24, 2018 via mobile

I booked a flight with Wings Air to fly Lombok-Labuan Bajo (with a short stop in Denpasar). I paid for more expensive tickets because the flight time was shorter — less than 3 hours in total to reach my destination. I was supposed to take off at 6:30 am from Lombok to Denpasar, and then at 8:00 from Denpasar, landing...

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Domestic Economy Lombok - Labuan Bajo

Helpful?
1 Thank Miglė P
See travel tips for airlines
“Do not use this airline when you have a tight schedule on your trip. Delays may happens all the time.”
951mrs, 3 weeks ago | Read review
“Is a true nightmare!!! Don't fly with them!!!!!”
ValentiC, 3 weeks ago | Read review
“Do NOT travel with Wings Air/ Lion Air”
Robby4all, Aug 26, 2018 | Read review
“Larantuka Airport is still rather basic. Keep expectations low for now.”
RafikiLondon, Jul 9, 2018 | Read review
“Do not book”
Andianstyle, Jul 7, 2018 | Read review
Show next 5 travel tips 5 of 10
About Wings Air
Wings Abadi Airlines, more commonly known as Wings Air (IW), is an Indonesian commuter airline that operates from a hub at Soekarno–Hatta International Airport (CGK). It was founded in 2003 and is a wholly owned subsidiary of Lion Air (JT). The airline flies to 75 destinations, and has a fleet of 51 aircraft. These include 31 ATR 72–600 aircraft and 20 ATR 72–500 planes.
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