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Wings Air


188 reviews
Headquarters: Soekarno-Hatta International Airport, Jakarta Indonesia Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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188 Reviews from our TripAdvisor Community

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188 reviews from our community

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All reviews Denpasar Labuan Bajo Lombok Surabaya Yogyakarta Kupang Medan Semarang Jakarta Ende Malang Makassar Bandung Banyuwangi
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Showing 99: English reviews
Sleman, Indonesia
Level 6 Contributor
88 reviews
23 helpful votes
Reviewed 2 days ago
NEW

It has been this air line delayed. At least 1 hour delay everytime I fly with this air line. No choice.

Domestic Economy Sampit - Surabaya
Helpful?
Thank B4YU
Jakarta, Indonesia
Level 6 Contributor
246 reviews
27 helpful votes
Reviewed 1 week ago
NEW

Short inter island flight, very tight led time between connection ex Lion ex Denpassar. The window seaa gives great scenic perspective of the islands and the stunning scenery. Very competent landing by pilot and good value.

Domestic Economy Kupang - Larantuka
Helpful?
Thank Alexander M
Antwerp, Belgium
Level 4 Contributor
29 reviews
34 helpful votes
Reviewed 3 weeks ago

We had tickets for Denpasar - Malang with Wings Air/ Lion Air, and they day before we checked-in online. Then they cancelled the flight, and did not let us know. So we came to the airport for nothing. They put us on the same flight the next day. That flight was delayed for over 3 hours. We hate this very...

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Southeast Asia Economy Denpasar - Malang

Helpful?
Thank Robby4all
Level 3 Contributor
8 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

I booked a flight with Wings Air to fly Lombok-Labuan Bajo (with a short stop in Denpasar). I paid for more expensive tickets because the flight time was shorter — less than 3 hours in total to reach my destination. I was supposed to take off at 6:30 am from Lombok to Denpasar, and then at 8:00 from Denpasar, landing...

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Domestic Economy Lombok - Labuan Bajo

Helpful?
1 Thank Miglė P
2 reviews
1 helpful vote
Reviewed August 13, 2018 via mobile

Our flight from labuan bajo to Denpasar got canceled withot any warning. As we were 5p, they only could place us on another flight 10h later. 3 days later, we needed to got from Lombok to Denpasar, and our flight was rescheduled 6 hours earlier then planned. Their explanation why they didn’t warn us was that there wasn’t place for...

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Asia Economy Labuan Bajo - Denpasar

Helpful?
1 Thank AnoukB25
New Castle NH
Level 6 Contributor
78 reviews
98 helpful votes
Reviewed July 26, 2018

The good: the plane was clean and seemed modern - all prop planes but decent seats and carry on space. The crew were competent. The bad: Almost all the flights we took on Wings were late, any where from 40 minutes to 1 hour plus The caveat: The traffic was so horrendous when we were there that twice we arrived...

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Southeast Asia Economy Denpasar - Labuan Bajo

Helpful?
Thank Randonne
2 reviews
2 helpful votes
Reviewed July 20, 2018 via mobile

Because this was the last leg of 3 flight trip and fully booked, forced to stay in a hotel. Not one word of English spoken by the staff and the check in was a nightmare. I thought this was a bit of a let down for the start of a beautiful surf trip in Nias but please read on. Got...

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Domestic Economy Medan - Nias Island

Helpful?
2 Thank Grant W
Hong Kong, China
Level 6 Contributor
338 reviews
232 helpful votes
Reviewed July 9, 2018

Good flight, but suggest that if you have onward flights and are travelling light, only check-in your luggage to Kupang. Wings have a 10Kg allowance on luggage and tend to want everything in the hold. We had less then 15kgs between us, but they placed it in the hold and checked it to Jakarta - waiting for the baggage almost...

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Domestic Economy Larantuka - Kupang

Helpful?
1 Thank RafikiLondon
Level 2 Contributor
6 reviews
13 helpful votes
Reviewed July 8, 2018 via mobile

Get to gate for a 11:45am flight and they tell us it left at 6am and we were not informed because we didn’t provide an Indonesian number at booking. Didn’t fancy emailing us then? Even checked their website the night before and flight details were the same. Told to go away until 7pm and that we would have to spent...

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Domestic Economy Lombok - Labuan Bajo

Helpful?
3 Thank Alice N
Auckland Central, New Zealand
1 review
1 helpful vote
Reviewed July 7, 2018

We booked a flight scheduled for 11am, arrived to check-in to be told they had changed the flight to 6.30pm, no notice was provided. All other flights on other carriers were booked so we couldn't fly with an alternative airline. We arrived back at the airport to check-in for the 6.30pm, arrived at the gate to then be told there...

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Southeast Asia Economy Denpasar - Lombok

Helpful?
1 Thank Andianstyle
See travel tips for airlines
“Do NOT travel with Wings Air/ Lion Air”
Robby4all, 3 weeks ago | Read review
“Larantuka Airport is still rather basic. Keep expectations low for now.”
RafikiLondon, Jul 9, 2018 | Read review
“Do not book”
Andianstyle, Jul 7, 2018 | Read review
“Pay attention to the kilos of baggage!”
LuckV5, Jun 29, 2018 | Read review
“Avoid this airline. Use another airline if available.”
S5619TDjamesr, May 13, 2018 | Read review
Show next 5 travel tips 5 of 10
About Wings Air
Wings Abadi Airlines, more commonly known as Wings Air (IW), is an Indonesian commuter airline that operates from a hub at Soekarno–Hatta International Airport (CGK). It was founded in 2003 and is a wholly owned subsidiary of Lion Air (JT). The airline flies to 75 destinations, and has a fleet of 51 aircraft. These include 31 ATR 72–600 aircraft and 20 ATR 72–500 planes.
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