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Thomas Cook Airlines Scandinavia


732 reviews
Headquarters: Copenhagen Airport South Hangar 276, Dragoer DK-2791 Denmark 011 45 32 47 72 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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732 Reviews from our TripAdvisor Community

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732 reviews from our community

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Showing 105: English reviews
Kilbirnie, United Kingdom
Level 5 Contributor
41 reviews
58 helpful votes
Reviewed 3 weeks ago

Turns out this was a Smartlynx A320 not the Thomas Cook 321 as expected. Thomas Cook cost cutting. One and half hours delayed and one and half hours sitting on a bus in the carpark without any explanation? Only good thing I can say is Their Pre Flight Duty Free ordering system. Great choice good prices and most importantly it...

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Europe Economy Glasgow - Fuerteventura

Helpful?
Thank DaveB55
Level 4 Contributor
30 reviews
6 helpful votes
Reviewed October 16, 2018

Nice airplane, clean and friendly staff. The food was good, and they offered free coffee and extra bread at least 2 times. They offered a variety of tax free goods with very good prices and cheaper than at the airport in Rhodes. I was very satiesfied with the flight.

Europe Economy Oslo - Rhodes
Helpful?
Thank Kyrre E
Helsinki, Finland
Level 4 Contributor
35 reviews
8 helpful votes
Reviewed October 2, 2018

We went to Khao Lak and buy earlier better sitting places and there belong a lot other things. After first time we always buy when we travel with Thomas Cook better sitting places. Even flight was long we can sleep because the places and staff was very good and also in that sitting places belongs three food menu, water, juices,...

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International Premium Economy Helsinki - Phuket

Helpful?
Thank Satu Annika L
Helsinki, Finland
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed October 1, 2018

All ok on time as usual, no hidden charges, very reliable and professional. Pre- book and print all needed documents and its fast and easy to travel!

Europe Economy Helsinki - Larnaca
Helpful?
Thank tonymartin25
2 reviews
Reviewed September 20, 2018

We were travelling With a 3 year old to Mallorca. We have had a nice trip, altough the plane was relatively full. We have received information, service and the food pretty soon after take off. The flight attendees were pleasant, quick to assist, always With a smile. The kids got thier meny first, then the adults afterwards. It was all...

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Europe Economy Oslo - Palma de Mallorca

Helpful?
Thank AndreaB5230
Ballerup, Denmark
Level 5 Contributor
50 reviews
8 helpful votes
Reviewed September 20, 2018

From CPH at right time from Funchal 15 min. before estimated time and landing 25 min. before the estimated time.

Europe Economy Copenhagen - Funchal
Helpful?
Thank aamand2014
DK Greve
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed September 19, 2018

We have a good flight. We ate a small dinner. No place for it. Will never do it again. The personel was very quick and polite

Europe Economy Copenhagen - Preveza
Helpful?
Thank stampejor
stockholm, sweden
Level 5 Contributor
69 reviews
42 helpful votes
Reviewed September 19, 2018

Flight was part of a charterpackage to Rhodes first week in September. Flying charter is the same as flying lowcost airlines, you pay for food, drinks, seating. My thoughts on the flights I experienced - clean cabin, comfortable seat, OK legroom for charter shorthaul. The preordered food was more than OK. Cabin crew were great!

Europe Economy Stockholm - Rhodes
Helpful?
Thank annahelena
Copenhagen, Denmark
Level 6 Contributor
139 reviews
44 helpful votes
Reviewed September 19, 2018

Time schedule on time out - and ½ hour early home. Very good service from staff. Fine level of information. Legroom ok. Seats with plastic cover made me sweat.

Europe Economy Copenhagen - Funchal
Helpful?
Thank Arne B
Stavanger, Norway
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed September 18, 2018

The flight attenden came quickly when you hit the service button, the pilots was well informing and also had a good sense of humor. Great nightflight. Ask for seat on emergency exit road, gives good leg place.

Europe Economy Stavanger - Rhodes
Helpful?
Thank Holsty2014
See travel tips for airlines
“Pre- book everything online- print and really easy and convenient travel”
tonymartin25, Oct 1, 2018 | Read review
“Book your seat”
stampejor, Sep 19, 2018 | Read review
“Worth paying for extra legroom if you are tall. We always book seats by emergency exit, row 11.”
gudruncook, Sep 17, 2018 | Read review
“Easy trip for anybody. Spare some time in BCN”
j0hnnyc261, Jul 29, 2018 | Read review
“Pay the extra cost for seats with additional legroom!”
530leilah, Jun 27, 2018 | Read review
Show next 5 travel tips 5 of 10
About Thomas Cook Airlines Scandinavia
Thomas Cook Airlines Scandinavia (DK) began operations in 2008. The airline is part of Thomas Cook Group plc and is based at Copenhagen’s Kastrup Airport. Service is provided from Denmark, Norway, and Sweden to destinations including Asia, Africa, the Caribbean, the Canary Islands, Greece, Portugal, and Turkey. Modern Airbus A321-200, A330-200 and A330-300 aircraft configured in all Economy seating are used on flights.

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