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Fly540


79 reviews
Headquarters: Baycourt Upper Floor Suite 3 & 4, Watermark Bus Park Nedge Road, Karen, Nairobi Kenya 011 254 20 3883060 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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79 Reviews from our TripAdvisor Community

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79 reviews from our community

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Showing 65: English reviews
Nairobi, Kenya
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW

I have to appreciate that we were informed the flight would delay but I wish they had sent us sms or called to avoid rushing to the airport. The Pilot was not familiar on how to descend the plane and therefore it was not a comfortable flight for me. I have never had such an experience with a flight and...

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Domestic Economy Kisumu - Nairobi

Helpful?
Thank EdnaO320
Level 3 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Fly540 is a kenyan nased airline doing local travels from Nairobi, Kisumu and Mombasa. They are affordable with timely flights with minimum delays. They have staff are friendly and easy to relate with. They also serve meals in every flight. I always enjoy my flights with them. I hope you have your time to experience Fly540.

Domestic Economy Nairobi - Kisumu
Helpful?
Thank 0712393422
Auckland, New Zealand
Level 1 Contributor
4 reviews
Reviewed 1 week ago via mobile

Flight from Nairobi delayed by 5 hours very limited communication from ground staff.Called the contact centre as I needed to change my booking, they have poor customer service didn't offer any other help and cut off the call without even saying thanks. Worst airline I have come across don't know how they are still in business.

Domestic Economy Nairobi - Mombasa
Helpful?
Thank michaelka77
Auckland, New Zealand
Level 1 Contributor
4 reviews
Reviewed 1 week ago via mobile

Booked a flight from Nairobi to Mombasa delayed by 5 hours due to a technical fault. Poor communication from ground staff. Missed half a day of my holiday. Also needed to change a flight spoke to the call centre very poor service.

Domestic Economy Nairobi - Mombasa
Helpful?
Thank michaelka77
Nairobi, Kenya
Level 6 Contributor
99 reviews
16 helpful votes
Reviewed 2 weeks ago

As usual the Five forty team was on point and very help full, they were able to ensure we had quick and comfortable ride, they kept time.

Domestic Economy Nairobi - Malindi
Helpful?
Thank DonNyadwe
The Hague, The Netherlands
Level 6 Contributor
1,849 reviews
850 helpful votes
Reviewed August 12, 2018

The plane by Fly540 from Lamu (Manda) to Nairobi via Malindi arrived more than one hour late - no explanation was provided. The airconditioing inside worked only marginally - it became a sweaty ride. The plane is far from new but appears rugged and safe. Seating was comfortable. On the plus side, Fly540 customer service had been very responsive and...

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Domestic Economy Lamu Island - Nairobi

Helpful?
Thank Hermes_NL
Metro Atlanta
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed August 7, 2018

I actually traveled in June and July 2017. I booked this flight because I heard of the difficulties of getting a seat on the train between Nairobi and Mombasa. It I was booked through a 3rd party while I ws in the US. Once in Mombasa I needed to pay for a secone bag and change my departure flight. I...

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Domestic Economy Nairobi - Mombasa

Helpful?
Thank Justineisu
1 review
Reviewed August 5, 2018 via mobile

Dont waste your time with 540. You would rather spend the extra and use another airline. Delays. Last minute cancellations. Unprofessional customer service.

Africa Economy Nairobi - Zanzibar Island
Helpful?
Thank Harveer B
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed July 28, 2018 via mobile

Don’t go with them! Awful delays every time and poorly information. They dont Even bother respond when we try to get in contact with them. Even at Facebook where you can see that they have read the message.. PS if you care about safety be aware that they dont have lifevest at their flights but you’re supposed to use the...

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Africa Economy Zanzibar Island - Nairobi

Helpful?
Thank ilbengt
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed July 23, 2018 via mobile

Me and 3 friends of mine took this short flight from Mombasa to Zanzibar. The Bombardier CRJ-100 was the perfect selection by Fly540 for this route. It was right on time. Crews tried their best to keep us comfortable. We truly enjoyed. Beauty of Zanzibar and the Indian ocean was awesome through the windows.

Africa Economy Mombasa - Zanzibar Island
Helpful?
1 Thank MOSADDEQUE R
See travel tips for airlines
“Book early to ensure travel.”
DonNyadwe, 2 weeks ago | Read review
“Stop comparing to US. The airplane was clean, comffortable and the crew was great”
Justineisu, Aug 7, 2018 | Read review
“Book with a different airline, especially if you have connecting flights”
pjc97, Jul 5, 2018 | Read review
“Be prepared for a small plane.”
jonatanc849, Jun 27, 2018 | Read review
“Do not travel with fly sax unless you have nothing scheduled after landing time. Delays on their side seem to be common”
meeraniravs, Jun 4, 2018 | Read review
Show next 5 travel tips 5 of 10
About Fly540
Fly540 (5H) is a low-cost carrier based in Nairobi, Kenya. Operating from a hub at Jomo Kenyatta International Airport (NBO), Fly540 flies to seven other destinations in Kenya: Eldoret, Homa Bay, Kisumu, Lamu, Lodwar, Malindi and Mombasa. It also flies to Juba in South Sudan and Zanzibar, Tanzania. The airline’s fleet consists of two Bombardier CRJ100ERs, two Bombardier CRJ200LRs and one Bombardier Dash 8-100.
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