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Batik Air


829 reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia 011 62 804 177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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829 Reviews from our TripAdvisor Community

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829 reviews from our community

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Showing 471: English reviews
Jakarta, Indonesia
Level 3 Contributor
10 reviews
Reviewed 2 days ago
NEW
via mobile

its my first time departure from halim perdana kusuma airport. its regular airport . waiting room are qùite complete plyground for children and a lot of choise to eat and drink. take off are smoth during the flight the pilot are choise the good route and landing with very smoth landing. thank you capt.

Domestic Economy Jakarta - Surabaya
Helpful?
Thank dhamarb
Level 4 Contributor
28 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Assalamu'alaikum Warahmatullah Wabarakatuh i thought the airlines better than lion air, but i think both between lion and batik air are same. the difference is inside the batik air they have a tv screen for each passenger, and they served a bread with mineral water and no tea, no coffee or any drinks. when i used thi flight number 7582,...

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Domestic Economy Jakarta - Malang

Helpful?
Thank syafik a
Level 4 Contributor
24 reviews
8 helpful votes
Reviewed 5 days ago
NEW
via mobile

Hi guys I have just returned from Bali thought let you know about my experience with batik air Firstly I think fir cheap airline they did pretty good plenty space for your long legs great movies to choose from and if not have own head phones they give out Food not great but edible and they were very efficient handing...

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International Economy Perth - Denpasar

Helpful?
Thank Bandit19
Bali, Indonesia
Level 5 Contributor
52 reviews
11 helpful votes
Reviewed 1 week ago
NEW
via mobile

A few minutes prior to boarding, there was change gate announcement. It was no hassle and the flight was 10 minutes late. The cabin crew all were friendly. Inside of the plane was fresh and clean. We landed safely and happy.

Southeast Asia Economy Denpasar - Jakarta
Helpful?
Thank JW j
Perth Hills, Australia
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 1 week ago
NEW

B. A. T. I. K stands for B A weful T ucker with I ncompetent staff K knowledge. It was one of the worst air travel experience I have experienced. Flight attendants had little knowledge of operating entertainment system, which they eventually acknowledged had not been programmed in for that flight. Food was cold, water & cordial but room temperature,...

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International Business Class Perth - Denpasar

Helpful?
1 Thank mcarrick6
Perth, Australia
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed 1 week ago

We booked with Malindo Air, but the flight was operated by Batik Air. Either way, while the flight was good, the peripherals were not so good. The staff were friendly and helpful. The leg room was excellent, the food was perfectly acceptable, and the entertainment was okay. However, it seems that they don't wish to pay the extra for an...

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International Economy Perth - Denpasar

Helpful?
1 Thank Chris M
Perth, Australia
Level 1 Contributor
4 reviews
Reviewed 1 week ago

Old plane quick check in efficient but asked not to sit at row 26 as this row we flew over on and has no window seat. So speciffically asked not that row and when we checked seat no again in that row . Husband cranky lol.

International Economy Denpasar - Perth
Helpful?
Thank Somnoakgetaway
Perth, Australia
Level 4 Contributor
27 reviews
7 helpful votes
Reviewed 1 week ago

I chose this airline for the 2nd time mainly because of cost for a full airline service which was $70 cheaper than Air Asia. The only slight problem was that no ice was served with the water or cool drink on my return flight. Apart from that I would recommend flying with this airline

International Economy Perth - Denpasar
Helpful?
Thank Kendell E
Cimahi, Indonesia
2 reviews
Reviewed 1 week ago

Batik Air as a member of lion group actually I hope to become a contender for Garuda Indonesia, however, I strongly disappointed with the service I get. For instance, the food for international company, it considered a little bit lousy, less tasteful, the beverage only consist of plain water, coffee, tea, and Pepsi. The stewardess uniform... well, please be more...

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Asia Economy Jakarta - Chennai (Madras)

Helpful?
Thank madeagustarimbawa
Perth, Australia
Level 6 Contributor
184 reviews
69 helpful votes
Reviewed 1 week ago

We booked this flight through the Malindo Air website, as they had good reviews. We didn't realize we were flying Batik Air. Perhaps an oversight on our part? After our boarding gate was changed 4 times, we finally got to board 30 minutes late. We sat on the tarmac for another 30 minutes for reasons unknown to us. During this...

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International Economy Denpasar - Perth

Helpful?
1 Thank ShoeiFantaRaraBubba
See travel tips for airlines
“if you using batik air with children, do not have an expectation to have a front seat”
syafika2016, 4 days ago | Read review
“Book with another airline”
mcarrick6, 1 week ago | Read review
“Booked with malindo so our pick up driver had different flight dtails because you actually fly with batik and driver couldnt track it”
Somnoakgetaway, 1 week ago | Read review
“Can’t book seats online just have to take pot luck when you check o”
kendelle2013, 1 week ago | Read review
“bring your own favorite food, bring your best earphone.”
madeagustarimbawa, 1 week ago | Read review
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