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Peruvian Airlines


479 reviews
Headquarters: Calle Enrique Palacios Lima Peru, Lima 351 Peru (511)716-6000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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479 Reviews from our TripAdvisor Community

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479 reviews from our community

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Showing 156: English reviews
Sydney, Australia
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Arrived at the airport 2hr and 10min before the flights scheduled departure. The line was incredibly long. It was long because earlier flights had been cancelled due to the weather. So these passengers were being rescheduled to tomorrow. But, we were all lining up together. Some passengers got a bit panicked and cut lines to make their scheduled check in...

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Domestic Economy Cusco - Lima

Helpful?
Thank Colin R
Wichita, Kansas
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW

They cancel all the time. Or delay several hours. Completely unreliable. We have had nothing but problems. Have flown on them several times. If you want to get somewhere in Peru, try Latam, We are done getting stuck.

Domestic Economy Lima - Cusco
Helpful?
Thank lkpenner
sydney
Level 6 Contributor
122 reviews
134 helpful votes
Reviewed 3 days ago
NEW

This is a very convenient direct short hop from Cusco to La Paz without having to back track to Lima. Check in was quick and as its the only international flight out of Cusco clearing Immigration was efficient and we were literally all lined up for an on-time boarding and presumably departure. Then the flight attendants suddenly appeared and boarded....

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South America Economy Cusco - La Paz

Helpful?
Thank SydneyFlash
Lavra, Portugal
Level 3 Contributor
15 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

If you want to reach tour destination on time, never use this airline! It was my first, and for sure the last, flight on this airline! While all the other flights landed in Lima that morning, our flight was the only one being deviated due to alleged weather conditions...I only understood the problem afterwards: those "weather conditions" only influenced our...

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Domestic Economy Cusco - Lima

Helpful?
Thank Henrique S
Level 3 Contributor
20 reviews
4 helpful votes
Reviewed 1 week ago via mobile

I have traveled to more than 30 countries and Peruvian is the worst airline I’ve ever flown. The airplane was very old and not well maintained, it was also dirty - it had not been cleaned from a previous flight. Our flight was more than one hour late but nothing was told on the check in. We went through security...

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Domestic Economy Cusco - Lima

Helpful?
Thank Helena L
Lima, Peru
1 review
Reviewed 1 week ago via mobile

DO NOT TRAVEL WITH THIS AIRLINE!!! Flight got cancelled without giving any explanations, no ground staff stationed to explain sudden disappearance of flight from the display board ! Got rebooked to the next available flight which was delayed for an hour again without any explaination! We missed our connecting flight due to this airline’s incompetence and thus wasted a day...

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Domestic Economy Cusco - Lima

Helpful?
Thank SPYChan
Level 1 Contributor
2 reviews
Reviewed 1 week ago via mobile

Our flight to cusco they had to bump us up to the flight that was supposed to leave 2 hours before we arrived at the airport and we still left later than our original. The flight back I booked at 6:30am for the 1 and a half hour flight to make it to lima for our 1:15 flight. We got...

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Domestic Economy Cusco - Lima

Helpful?
Thank Lucas G
Cape Coral, Florida
Level 6 Contributor
210 reviews
40 helpful votes
Reviewed 1 week ago via mobile

We had to fly back for an emergency because a friend died and we schedule the flight the day before we flew back. So we checked three Airlines and Peruvian was the cheapest by far! The only reason I don't give it all the available stars is because the woman who was our flight attendant was quite rude and insisted...

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Domestic Economy Cusco - Arequipa

Helpful?
Thank Isabel F
Level 5 Contributor
29 reviews
2 helpful votes
Reviewed 2 weeks ago

I've taken Peruvian airlines to and from Cuzco from Lima and both times the experience was pretty darn good imo. Booked my tickets months in advance online with no seat selection, both times at the ticketing booth I was given 2 seats together which worked out perfectly. Checking my baggage and picking it up at the destination was quick with...

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Domestic Economy Lima - Cusco

Helpful?
Thank PeruDreamer
1 review
Reviewed 2 weeks ago via mobile

I can't begin to go in to how awful their customer service is. I can imagine some people will fly with them with no problem but when something does go wrong they are a nightmare. In brief I was lied to about being confirmed on a flight which caused me delays and after 4 phone calls and an email trying...

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South America Economy Cusco - La Paz

Helpful?
Thank Richard H
See travel tips for airlines
“Do not book if you have a tight connection. (allow 2 days).”
O4889YJcolinr, 2 days ago | Read review
“Don't fly on them.”
lkpenner, 2 days ago | Read review
“If you are not a thrifty traveler fly a different airline”
G1114MSluism, 4 weeks ago | Read review
“Online check in 48 hours in advance”
761dmitrik, May 16, 2018 | Read review
“Check in online the day before to get a window seat. The views over the Andes are spectacular”
767captlarry, May 12, 2018 | Read review
Show next 5 travel tips 5 of 10
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