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Mokulele Airlines


114 reviews
Headquarters: 73-350 U'u Street Kailua-Kona Hawaii, Kailua-Kona, Island of Hawaii, HI 96740 -5490 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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114 Reviews from our TripAdvisor Community

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114 reviews from our community

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Showing 96: English reviews
Santa Cruz, California
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 5 days ago
NEW

So I booked this airline as an Island hopper with out knowing the airline. What a pleasant surprise. It is a family owned business. They fly Caravan Cessnas. We all got a window seat ( it only holds 12 ). The staff were great. The pilots made you feel very comfortable with their skills. There is no line and btw...

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Domestic Economy Maui - Kailua-Kona

Helpful?
Thank Tamara C
Hawaii
Level 6 Contributor
210 reviews
85 helpful votes
Reviewed 5 days ago
NEW

I ALWAYS fly Mokulele Maui to Big Island, and this last trip was no different, but while visiting my daughter we received a category 5 Hurricane warning, expected worst Wednesday-Thursday. My return flight was scheduled Wednesday (yikes!) I called tuesday to confirm the flight...and was told: ”everything’s fine, we’ll be flying on schedule”. Wednesday morning Hawaiian Air cancelled all its...

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Domestic Economy Maui - Kailua-Kona

Helpful?
Thank GlobalTutu
Island of Hawaii, Hawaii
Level 1 Contributor
4 reviews
Reviewed 6 days ago
NEW

First of all- flew out of Waimea-Kanmuela but the review form doesn't offer that choice! Nice ground service. Left early both flights.Good flights. Because you fly low, the scenery is magnificent. Coming back from Maui, we flew along Maui's east coast, crossed the channel to Hawaii, then inland over Waipio and the other valleys, across the Kohala Mountains right into...

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Domestic Economy Kailua-Kona - Maui

Helpful?
Thank Ann L
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

I rarely write reviews but this airline saved us big time during the recent hurricane. We were staying on Maui and supposed to leave on another big airline the next day when I suddenly discovered our flight was cancelled after they sent me an email saying I could check in...for my cancelled flight!? My family and I had all sorts...

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Domestic Economy Maui - Kailua-Kona

Helpful?
1 Thank Pooch182
Tampa, Florida
Level 6 Contributor
133 reviews
48 helpful votes
Reviewed August 17, 2018

I really enjoyed the flight. It was a few dollars cheaper than Hawaiian jets, but I would be willing to pay a little ore for this: sitting in the breezeway at Kona, walking out on the tarmac, pilot looking back and giving the safety instructions then the turbine prop flight felt a lot more in line how I envision a...

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Domestic Economy Kailua-Kona - Maui

Helpful?
1 Thank CharliefromTampa
New Delhi, India
Level 4 Contributor
30 reviews
35 helpful votes
Reviewed August 8, 2018

Lovely cute airplane. Very small..Can't carry big suitcases..and no over head bins..But you can carry small handbags. The air strip from they operate is a adjacent to Kona airport.. We didn't know and spent some time searching. Sufficient paid parking space. The staff is excellent..The pilots kept us entertained..They joked and the trip was fun.

Domestic Economy Kailua-Kona - Maui
Helpful?
1 Thank EssSid
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
7 helpful votes
Reviewed July 12, 2018 via mobile

Great trip, very good pilot and staff and incredible sights of the volcano 🌋- would highly recommend. We went with our 6 year old and he loved it!

Domestic Economy Maui - Kapalua
Helpful?
Thank Ryan G
Buffalo, New York
2 reviews
Reviewed July 8, 2018

The views of the volcano were awesome! The pilots took us right over the lava flows. It was spectacular!

Domestic Economy Maui - Hilo
Helpful?
Thank William R
Lahaina, Hawaii
Level 2 Contributor
7 reviews
8 helpful votes
Reviewed July 7, 2018

Mokulele Airlines just lost a few loyal customers today. Their pet policy recently changed from all dogs and cats fly free to any pet over 25 lb must have a seat bought for them. That's fine, but it does make them more expensive than Hawaiian now, especially since we drive to Waimea every time we fly them. They really messed...

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Domestic Economy Waimea - Maui

Helpful?
2 Thank Briana H
Level 6 Contributor
154 reviews
26 helpful votes
Reviewed July 5, 2018

Airline is small, flying small but adequate aeroplanes. A little "she'll be right" with flight schedule on the way from Honolulu to Maui (flight was delayed by about an hour). Baggage is extra, and rather than average the weight over all the bags, we were forced to pay extra - a real rip off and soured the trip.

Domestic Economy Kapalua - Honolulu
Helpful?
2 Thank Jim L
See travel tips for airlines
“Make sure all bags are correct weight”
Y9848APjiml, Jul 5, 2018 | Read review
“go to the toilet before boarding”
Henri614, Jun 30, 2018 | Read review
“Small plane, take snacks and water, bumpy ride, no restroom, 2 hour flight”
carolynj179, Jun 22, 2018 | Read review
“good to know ahead of time that this is a prop plane with only 10 passengers”
dianehL4185RK, Jun 14, 2018 | Read review
“enjoy a wonderful experience.. why pay for a private plane tour when you can enjoy Mokulele as you are taken to visit another island..”
loveothula, May 21, 2018 | Read review
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