“"You have to put your drink on the room tab, we won't take cash"”
Dec 9, 2009huntergatherer66, USA
I went down to the lobby just now to get a bottled lemonade. I wanted to pay cash so I could add my meal receipts for expense purposes. The check...
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I went down to the lobby just now to get a bottled lemonade. I wanted to pay cash so I could add my meal receipts for expense purposes. The check in counter girl told me she would not take cash "because she was closing her shift". That is one of the most ridiculous, customer-indifferent excuses I have heard in some time. Get with it Marriott......SERVE your customers. I won't be back, neither should you. « less
“always love this hotel”
Aug 16, 2009jenzoj, new jersey
We live nearby and always use this hotel when we are doing home renovations or just need to get away but not too far away at least once or twice...
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We live nearby and always use this hotel when we are doing home renovations or just need to get away but not too far away at least once or twice a year. Our 6 year olds love the indoor/outdoor pool and the irish pub has a great kids menu and the food and beer choices for adults are outstanding. Rooms are always clean and staff very nice. Not much has changed in the last 18 years we have been going there, which is good, we like consistency « less
“Good Hotel but bad Location”
Apr 28, 2009Vishalhyd, Hyderabad
Its a nice hotel in terms of quality of rooms, swaming pool, irish pub at the enterance, service quality. but the location of this very bad interms of public transport....
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Its a nice hotel in terms of quality of rooms, swaming pool, irish pub at the enterance, service quality. but the location of this very bad interms of public transport. if youu want to visit railway station you have to call taxi everytime you cann't even think of walking on the highways out side the hotel. « less
“Very Nice Standard Marriott”
Mar 20, 2009Goteed1, Goteed1
Stayed here for a couple of nights for a family function. Got a nice weekend rate from the hotel website of $89/night. Room was big and pretty nice. Standard nice...
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Stayed here for a couple of nights for a family function. Got a nice weekend rate from the hotel website of $89/night. Room was big and pretty nice. Standard nice room for a good chain. They charge you $13 for internet use and that includes unlimited calls. They have a nice bar in the lobby that's real popular with the locals on weekends. Also did the breakfast buffet Sunday Morning which for $17 wasn't too bad, they did give some fresh healthy options instead of the usual crap. There is NOTHING within walking distance so you will need to get in a car and go someplace if you need something that the hotel won't sell you.
Front desk staff was friendly and efficient, everyone else who worked there seemed to be stuck in bitter mode. « less
“Oh my God, the front desk clerk was awesome”
Sep 8, 2008Roses39, Indiana
Upon arrival we were greeted by this very professional woman. I was running late and was really upset because I could not find the hotel. I called the hotel to...
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Upon arrival we were greeted by this very professional woman. I was running late and was really upset because I could not find the hotel. I called the hotel to ask for directions, and she gave me directions that were not on my mapquest. When I walked into the hotel she knew exactly who I was. She gave us our room. i aske dher so many questions about transportation, buses, malls, shopping, everything I could think of. She had so much patience with me. I left for the mall that afternoon. When back from the mall she was still there. I asked questions about food and restaurants that were still opened that late. She patiently and graciously answered everything once again. I woke up the next morning and she as still there. I was like don't you have a home to go to? She said I am working a double. she was still very happy and pleasant. I did not hear one complaint from her the whole time I was there, and I was there 4 days. She was a very gracious host, and I told alot of people about that hotel and the great customer service she provided. The hotel was also convenient, especially with the bus that yakes you into the heart of Times Square. I did not have to do any driving except to the bank and the malls. I had a great time and willvisit again inOctober with more family and friends. « less
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