This facility would be on the low end of the Marriott system but the price is right. Good for a quick over-night from the airport. No workout room or Courtesy van but they do have a agreement with yellow cab.
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This facility would be on the low end of the Marriott system but the price is right. Good for a quick over-night from the airport. No workout room or Courtesy van but they do have a agreement with yellow cab.
On a business trip. Nice location. Beautiful view of mountains all around. Close to airport. The hotel is clean, quite with good breakfast. Outdoor pool is a plus. Missing in facility gym and hot tub (whirlpool). Many restaurants and shopping stores with few minutes of driving is a plus too.
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On a business trip. Nice location. Beautiful view of mountains all around. Close to airport. The hotel is clean, quite with good breakfast. Outdoor pool is a plus. Missing in facility gym and hot tub (whirlpool). Many restaurants and shopping stores with few minutes of driving is a plus too.
Jordon and amazing Miss Carrie were A Plus Front Desk associates. Helpful, friendly, and very accommodating. Room entry is outside directly from the parking lot. Room key did not work on three separate occasions so going to the front desk to obtain new keys got old quickly. Facility appears to be a prior Super 8 or similar hotel from the layout. Noise from other guests' booming parking lot music made getting to sleep difficult. The gate in the parking lot...
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Jordon and amazing Miss Carrie were A Plus Front Desk associates. Helpful, friendly, and very accommodating. Room entry is outside directly from the parking lot. Room key did not work on three separate occasions so going to the front desk to obtain new keys got old quickly. Facility appears to be a prior Super 8 or similar hotel from the layout. Noise from other guests' booming parking lot music made getting to sleep difficult. The gate in the parking lot made me feel less safe. Coworker had someone attempt to get into his room while he was inside. Yikes! No fitness center onsite but they have a coupon for a fitness center. Refrig/microwave in room. Breakfast hosts multi-tasked throughout the morning serving a wide selection of hot and cold breakfast items. Cookies, ice tea, and coffee in the lobby in the afternoon. Housekeeping had peanuts and a "dog" made from a towel on the bed upon check-in. Super cute and very welcoming! Close to the airport and the hotel provides a free taxi to get to/from the airport. Overall, personnel make this property the place to stay.
Desiree M, Manager at Fairfield Inn Ontario, responded to this review
Thank you for your great comments about Jordan and Carrie. They are an asset and love going the extra miles for guest. Please accept my sincere apology for your key troubles. Please be assured we have addresed this issue. Next time you stay with us we will make sure to get you on the third floor away from any noise. We look forward to serving you in the near future!
Not the Fairfield Inn standard I was expecting. Wish I could rate 2.5 stars
Sep 19, 2015
I stay in a lot of Marriott brand hotels and frequently stay in Fairfield Inn locations. From the outside this looks more like a Travelodge that has been bought and rebranded. Inside the room it is not the quality I was expecting. Why do hotels keep putting TVs in cabinets that you cannot see from the work desk?
The bed and I just did not get along. I didn't sleep well at all during my stay. The pricing was good...
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I stay in a lot of Marriott brand hotels and frequently stay in Fairfield Inn locations. From the outside this looks more like a Travelodge that has been bought and rebranded. Inside the room it is not the quality I was expecting. Why do hotels keep putting TVs in cabinets that you cannot see from the work desk?
The bed and I just did not get along. I didn't sleep well at all during my stay. The pricing was good and was the main reason I choose this hotel. I did not try the morning breakfast so I cannot comment even on what was offered.
Be aware that the rooms are accessed from an outside walkway. The elevator is inside the building, but on the second floor (and presumably higher floors) it drops you off on an outside breezeway. I believe there are also stairs from the ground floor. The area seemed safe enough, but that might be a concern for some.
The staff were pleasant to work with and the room was mostly clean. Although I did notice my socks were very dirty after walking around the room in the evening.
The ice machine is in the main lobby.
So in all, there wasn't really anything bad about the room or the hotel itself.But, it seemed more Travelodge than Fairfield Inn. If you can get a room here at a decent price then go ahead and do so.
Desiree M, Manager at Fairfield Inn Ontario, responded to this review
Thank you so much for taking the time to complete a review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Ontario.
This Fairfield isn't posh but it's definitely clean and the staff is helpful and very friendly.
The beds are comfy and the breakfast was fine.
The location is convenient to just about everything in the area. We really enjoyed our one-night stay here.
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This Fairfield isn't posh but it's definitely clean and the staff is helpful and very friendly. The beds are comfy and the breakfast was fine. The location is convenient to just about everything in the area. We really enjoyed our one-night stay here.