Start with the easier stuff. Wifi was excellent, some staff very helpful and location good.
That said a Horrible place...
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Start with the easier stuff. Wifi was excellent, some staff very helpful and location good.
That said a Horrible place to stay, management was more interested in their own needs than those of their customers. We were 4 families, all of us felt unwelcome and I guess the other guests felt the same as whilst all the other beachfront hotels and bars were buzzing this place was empty every night. The managements performance was so bad you were left to think if they were purposely running the business to the point of closure, its the only way to describe it. I doubt many have any real HRM training whatsoever ever.
The area was good for a 3-4 day stay as there are some really good restaurants and bars here but seriously there are a lot friendlier and nicer places to stay.
The staff don't really understand English. We asked for an extra bed. They gave us a mattress on the floor...
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The staff don't really understand English. We asked for an extra bed. They gave us a mattress on the floor without pillow or blanket and wanted to charge us for this. There was no wifi. They have a lot of stairs and thin walls so it is noisy. We asked them to clean the room. When we came back the room was still dirty and they didn't clean it once while our stay. The breakfast isn't good and you need to wait long till its made. They have a nice pool with a lifeguard. The way to this hotel isn't ideal. They have a mini fridge but they don't offer complementary water. Wouldn't come back.
The first thing that welcomed us when we arrived in our room was the foul smell. It was very bad,...
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The first thing that welcomed us when we arrived in our room was the foul smell. It was very bad, and even though the housekeeping kept cleaning our room, the smell persisted. It gave us headaches and nausea. Moreover, the towels were not clean. When we accidentally wet them, the dirty liquid was exposed.
Its location is perfect: on the beach at Alona - but that was the nicest thing. The rooms definitively needs...
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Its location is perfect: on the beach at Alona - but that was the nicest thing. The rooms definitively needs and upgrade, its like walking 30 years back in time. Shower .. nearly no water and hardly warm. Small pool - even I did not find that important (the hotel is on the beach). Breakfast was not woth mentionaing and I had to pay 100 php extra for instant coffee for my breakfast (since I chose juice). The hotel safe in the room did not work. Fresh this site up guys! The hotel has great potential but you need to act.
We stayed here during our family summer vacation and the room that we got was a steal for its price....
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We stayed here during our family summer vacation and the room that we got was a steal for its price. The room was clean and it could accommodate 5 people. We had a slight problem with the restroom since the drainage was clogged but they were able to fix it when we reported it. I just don’t know why they designed the comfort room in such a way where you won’t be able to face the mirror when you brush your teeth because the toilet is in the way. So, if you would brush your teeth, you would have to do it from the side. Probably one of the reasons why this room was discounted. In any case, the location of the hotel was beach front and the crew was very dependable and attentive to our needs. So, if you want an affordable beach front accommodation and just a clean and homey place to stay, you may want to consider booking here. Our stay was just ok I guess.