Must come back again and again. Great harbour view at the room. Clean and nice room. A great place for...
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Must come back again and again. Great harbour view at the room. Clean and nice room. A great place for couple stay as a leisure time . The location also good as there have many food can be choose in Sai Ying Pun.
IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel, responded to this review
Dear annnnnalai,
Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our location during your stay.
It is more than welcome to have you back with us again in the near future.
Room has nice view and staffs are very nice
Already many people are waiting but frontline staffs are professional and...
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Room has nice view and staffs are very nice Already many people are waiting but frontline staffs are professional and very nice. Room is clean and quiet Bed is comfortable Room services is very fast only around 30mins
IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel, responded to this review
Dear chfwy925,
Thank you for staying at Island Pacific Hotel and taking time to post a review. I am glad to hear that you have enjoyed our service and room during your stay.
It is more than welcome to have you back with us again in the near future.
This is our 12th hotel staycation and most definitely one that we especially enjoyed. One important reason for saying so...
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This is our 12th hotel staycation and most definitely one that we especially enjoyed. One important reason for saying so is the universally pleasant staff. Special mention should be made for Yvonne, the only individual among all in the many hotels we stayed at who took the time to call our room to ask if everything was okay. The view from our room could not be beaten. We will be returning to the Island Pacific Hotel before too long.
IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel, responded to this review
Dear leomK648JU,
Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our room during your stay and am really appreciated for your compliments to Yvonne.
It is more than welcome to have you back with us again in the near future.
The size of the room is a bit small
But everything is ok
Location is good
Lots of rooms have...
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The size of the room is a bit small But everything is ok Location is good Lots of rooms have sea view Having a enjoyable stay with my girlfriend. The room service is quit fast and the quality is good.
IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel, responded to this review
Dear Json_chy,
Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our location and room service during your stay.
It is more than welcome to have you back with us again in the near future.
Room was good after new renovated with convenience location.
Services has huge room improvements especially Front office and Concierge average...
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Room was good after new renovated with convenience location.
Services has huge room improvements especially Front office and Concierge average frontline staffs stay cool they should be working in court or account industry instead of hospitality industry. No greetings at all except checking out that lady staff she has good attitude.
Housekeeper staff they are good and professional they always greetings and warmhearted to serve us. please give them thumbs up:v)
Reservations staff she was effective operations with nice voice.Thank you:)
IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel, responded to this review
Dear momoT3974ZQ,
Thank you for sharing your thoughts about your recent stay with us. I am glad to hear that you have enjoyed our Housekeeping and Reservations services during your stay.
Your comments regarding Front office and Concierge services are well noted. This issue has been passed to concerned department head to rectify such problem immediately. A detail training will be provided to the staff.
We apologise for any inconvenience it might have caused and wish we could have chance of serving you again and making your next stay a more enjoyable one.