Dear annnnnalai,

Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our location during your stay.

It is more than welcome to have you back with us again in the near future.

Warm regards,
Bonnie Lau
General Manager

Dear chfwy925,

Thank you for staying at Island Pacific Hotel and taking time to post a review. I am glad to hear that you have enjoyed our service and room during your stay.

It is more than welcome to have you back with us again in the near future.

Warm regards,
Bonnie Lau
General Manager

Dear leomK648JU,

Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our room during your stay and am really appreciated for your compliments to Yvonne.

It is more than welcome to have you back with us again in the near future.

Warm regards,
Bonnie Lau
General Manager

Dear Json_chy,

Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our location and room service during your stay.

It is more than welcome to have you back with us again in the near future.

Warm regards,
Bonnie Lau
General Manager

Dear momoT3974ZQ,

Thank you for sharing your thoughts about your recent stay with us. I am glad to hear that you have enjoyed our Housekeeping and Reservations services during your stay.

Your comments regarding Front office and Concierge services are well noted. This issue has been passed to concerned department head to rectify such problem immediately. A detail training will be provided to the staff.

We apologise for any inconvenience it might have caused and wish we could have chance of serving you again and making your next stay a more enjoyable one.

Warm regards,
Bonnie Lau
General Manager