Read management response to this review.
We have a weekend Manager on Duty program wher the managers stays at the hotel to help assist with any guest inquiries. That night the Manager moved from his room to accomodate another guest who had a plumbng issue.
Thank you again for taking the time to share your comments. Your inconveniences are duly noted. I certainly hope that there will be further opportunity for you to return to the Four Points by Sheraton so that we might have opportunity to regain your confidence and goodwill. Should you have any further questions or concerns, please do not hesitate to contact me.
Melwyn Gomez
General Manager
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