Calle Real | Brgy Masagana, El Nido, Palawan Island 5313, Philippines
90 Reviews
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
16
Very Good
19
Average
29
Poor
13
Terrible
13
true
Recent Reviews:
Raf-vacationtogo
Surrey, Canada
Trip type:
Couples
Good enough
Feb 14, 2024
Quite location just across elementary school, just a few meters walk to the beach and shops, eatery.
We arrived 2hrs...
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Quite location just across elementary school, just a few meters walk to the beach and shops, eatery. We arrived 2hrs early and surprised Our room was already ready. The room is well laid out and plenty of closet for your belongings. We were on the 3rd floor and no elevator, the staffs did carried our luggages Overall we are happy with our stayed in the hotel
Employees breaking into our room while we were sleeping
Jan 1, 2024
When we were sleeping, employees (man!!!) used their second key to enter our room without consent. Probably trying to rob...
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When we were sleeping, employees (man!!!) used their second key to enter our room without consent. Probably trying to rob us. They had some fake story about hairdryer but there was no hairdryer in our room. Stay away. It is not safe!!! There is no privacy or safety!!!! Very scary experience. The receptionist the second day was no help at all and tried to blame us.
First I have to say the hotel is well located.
I also must say that the staff is quite polite...
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First I have to say the hotel is well located. I also must say that the staff is quite polite but due to the management bad behavior that might affect the impression you can get from them.
Just to say that this hotel are selling rooms with views that no longer exists. Due to the construction of another hotel just beside, Coral cliff doesn't have anymore rooms with sea view beside ONE double room in the top floor (see picture) this room have an amazing view but the window is so dirty that you may have to use some filters on your picture to make it look good. They gave us this room with a double bed but we refused because we were two male friends traveling together and we had specified that we wanted a twin room (two beds) when we made the booking. We booked a penthouse twin room with sea view and pay for it but they don't have it.
All the other rooms DO NOT HAVE SEA VIEWS. Instead of a penthouse twin room with sea view, they gave us a standard room with a wall in front of the window (see picture).
We ask for a refund since we had paid for a better room but they refused.
The second night they told us they had another room with a view, we got a room with an old building facing our room.
The management occulting that no longer have rooms with sea views and still selling it are not behaving correct and because of it I feel I have to warn other potential guests of their way of making business. Very BAD, stay away.
Really epic view from the balcony. Room was nice and had all amenities, just the WiFi was a bit hit...
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Really epic view from the balcony. Room was nice and had all amenities, just the WiFi was a bit hit and miss, but its like that over most of the island. Nice place to stay and pretty central for shops and restaurants
Quite location just across elementary school, just a few meters walk to the beach and shops and eatery.
We arrived...
more »
Quite location just across elementary school, just a few meters walk to the beach and shops and eatery. We arrived 2hrs early and surprised Our room was already ready. The room is well laid out and plenty of closet for your belongings. We were on the 3rd floor and no elevator, the staffs did carried our luggages Overall we are happy with our stayed in the hotel