The room was quite spacious and very clean. Location was superb, near everything especially shops and public transportation. But most...
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The room was quite spacious and very clean. Location was superb, near everything especially shops and public transportation. But most of all the service was the best, a 10/10. A special mention to Ms Darryl in the check in counter, she went above and beyond to make our stay here perfect
Towers Rotana Dubai , Owner at Towers Rotana, responded to this review
Dear 435peterpaulm,
Thank you for your review on TripAdvisor.
Your kind feedback brings us immense satisfaction. We'll ensure to share your encouraging words with Daryl, inspiring her to maintain the highest service standards for all our guests. Thank you once again for your valuable input, and we eagerly anticipate the opportunity to welcome you back soon.
Just returned from a weeks stay with my husband and 2 teenage sons. This hotel is faultless. Room was amazing...
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Just returned from a weeks stay with my husband and 2 teenage sons. This hotel is faultless. Room was amazing and clean with a great view. Great location near train stop. You are one stop away from the Burj/Dubai Mall. Pool staff can’t do enough to help you! Life guards are constantly ensuring everyone is safe, safety really is the priority with children in the pool. Reassuring to see! Staff up there find you somewhere to sit, get you towels etc. Breakfast was busy but tasty! Room service lady was brilliant and went the extra mile every morning! Free Shuttle bus to the mall and beach was a great added touch! Very handy! All in all the staff make this hotel! Incredible! Thank you for a fantastic holiday. We can’t wait to come back to the Towers Rotana!
Towers Rotana Dubai , Owner at Towers Rotana, responded to this review
Dear Annabel6441,
Thank you for your review on TripAdvisor.
It was a pleasure to have you as our guest at Towers Rotana, and we are thrilled to learn that our products and services exceeded your expectations. Thank you once again for your kind words, and we eagerly look forward to welcoming you back to Towers Rotana.
Excellent city hotel in the heart of Dubai.
The location is superb - 3 minutes to the metro station, about...
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Excellent city hotel in the heart of Dubai. The location is superb - 3 minutes to the metro station, about 25 minutes walk to Burj Khalifa, 15 minutes by taxi to La Mer beach.
I had a club room on the 22nd floor with a gorgeous view, the room is clean and spacious, has everything you need including a capsule coffee machine.
There is a free shuttle to La Mer beach 4 times a day, you get a beach bag and towel. The hotel has a pool, it is on the 6th floor overlooking the Dubai high-rises.
The hotel has several restaurants, with different types of food, buffet and order a la carte. European and Asian cuisine, all very tasty and fresh. HB+ meals include wine and beer, you can choose lunch or dinner.
On the first floor is a traditional English pub with live music, highly recommended.
I would like to mention the very friendly and always ready to help hotel staff, especially the reception staff: Shokhista, Prashant and Daryl, all speak excellent English and Shokhista knows Russian.
It's hard to pick on anything, everything is to a very high standard, maybe we should add usb or type-c sockets to the room. I definitely recommend the hotel - perfect combination of price/quality!
Towers Rotana Dubai , Owner at Towers Rotana, responded to this review
Dear A1493GG_,
Thank you for your review on TripAdvisor.
We take great satisfaction in hearing about your experience. Your kind words will be shared with our team to inspire and motivate them to uphold exceptional service standards for all our guests. Thank you once again for your feedback, and we eagerly look forward to the opportunity to welcome you back in the near future.
We stayed at Rotana Towers because it is very near to the metro station. It is in a very convenient...
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We stayed at Rotana Towers because it is very near to the metro station. It is in a very convenient location. The property is very well and the room are comfortable (except that we booked for 4 people and they only had rooms with 2 beds). Breakfast buffet is very good and it worth it. THe bar at the lobby is really nice if you are staying with kids and want to have some "solo" time without leaving the hotel. The staff is really helpful and very nice!
Towers Rotana Dubai , Owner at Towers Rotana, responded to this review
Dear Valetep,
Thank you for your review on TripAdvisor.
We are deeply honored to learn that you had an exceptional experience with us. Our team is committed to delivering outstanding experiences for our guests, and your positive feedback holds immense significance for us. We eagerly anticipate your return in the near future.
Very good food
Very good connections to metro stations
Fountains view
Future Museum
Dubai Mall
Dubai city tour
Very good...
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Very good food Very good connections to metro stations Fountains view Future Museum Dubai Mall Dubai city tour Very good position and views Very good customer service Nice people in the hotel Very good services from the hotel Very good staff hotel
Towers Rotana Dubai , Owner at Towers Rotana, responded to this review
Dear P9355LHmariusm,
Thank you for your review on TripAdvisor.
Receiving praise for our products and services is always rewarding. Compliments like yours keep us all highly motivated in creating an amazing experience for our guests. The entire team looks forward to welcoming you back soon.