Why 1 star? The view, garden, beach in front of the house is 5 stars, so is the layout of the house. But for several reasons we cant award more than 1 star.
1. Internet was not working
2. Communication in general was slow to non-existing
3. The house and furniture is not clean. We spent 300$ cleaning fee and still had to clean the kitchen for half a day before we used it.
4. The highway is very close and it is 24h busy. If you are allergic to noise, go for ko'olina instead
5. Pest control. Lots of roaches on the porch, though somebody came during the day to spray after we complained. Ants in the house. Rats in the trash and - thats the real 1 star reason - we heard and saw at least one mouse/rat in the house. Absolute no go, especially with kids.
The manager completely refused the notion of rodents in the house without looking. we were offered 150$ (not yet received) for missing internet access, which we accepted though it does not make up the time needed...