Just back from a wonderful week in Jersey which would have been so much better if we had not encountered so many issues at Les Ormes. Whilst I do have high standards this place does not provide value for money and the response to the issues raised was complete indifference. We had numerous problems, including the fact we only got to use the hot tub twice as it broke down so often, but can be summarised as follows:
1. The villas are expensive for what they are, they are no way 5 star and are definitely style over substance with a lack of thought in their design (the door is impossible to lock without grazing your knuckles). I asked for less than a 10.5tog duvet for my children was told they don't have them and just to use the cover.
2. The facilities are no where near as good as you would believe from the website, I was glad of the outside pool although my 4 year old could only spend 15mins in it (despite being hot and sunny) as the water was cold, as the indoor pool is only... more