A group of 10 - my husband, children, in-laws and extended family wanted New Year's in Orlando. My husband and I had stayed in a Villa at Reunion Resort three years ago. This time we rented a six bed, four bath house.
PROS: The house was lovely, just as seen in the photos. The property was still as well kept as we had experienced. The restaurants, golf, grounds, etc. were perfect. We had trouble the first night with the heating unit. Someone came first thing in the morning, but was unable to repair it 100%. This was a very busy week because of the Holidays, but still the cleaning staff was timely and did an excellent job. Many thanks for the kindness and thoughtfulness of the gentlemen who greet you at the main building - they are the Reunion Resort's saving grace for customer service.
CONS: Check in staff was not that friendly or helpful. We reported the heater issue, but no action was taken on their part. We really could have benefited with a walk... more