They did not have my pre-paid reservation upon arrival and I felt like it was my responsibility to prove I paid. The room was not a "cute apartment" but more like a "hostel style" room with no kitchen. Noisy and uncomfortable. We tried two different rooms and found them both dirty, stuffy and smelled musty. No screens on the windows and they were broken anyway so we couldn't open them. We felt we were scammed.
The only positive things I would say is:
-They allowed an early check-in
-The manager was pleasant and tried hard. more