i dealt direct with owners and they were excellent and extremely helpful. payment was easy and deposit refunded within a few days of return. Apartment was clean and beds and funiture all good quality and comfortable.within 5 minute walk to ski hire shops and gondola and nice bars and restaurants. link on royal towers website to banskosports who were fantastic with best equipment i have rented and even looked after my friends own equipment for no charge. only tried the jacuzzi, pool and showers in the spa once and that was fine and free to use and you can use their towels for 1 lev..
overall well recommended and excellent value for money more