After contacting the manager several times to confirm the location, size, facilities etc I booked this apartment. Once I arrived I followed the requested protocol in contacting the manager. I waited for two hours at Yau Ma Tei station to eventually find out that they had someone else booked in the same apartment. So they had me stay in another of their apartments. This caused much inconvenience including: not being able to cook meals as intended; within easy walking distance to necessary places; the beds were for children not adults; among others. I tried to get in contact with the manager to come to some agreement for compensation but they have not responded once. I am trying to get a refund via Paypal.
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