Although the reception was friendly, we were not very happy with this stay. I have called to complain, and am very much hoping to receive a significant discount. We had no sheets for our sofa beds, sheets provided were very basic and not warm at all, no cutlery in the kitchen, almost no toilet paper, no soap, no heat in bedroom. Apartments were both 1600 pounds per week, though one was MUCH smaller and very cramped for 4 people. It was listed as a 2 person we were told at the reception.
Please advise, as I have been charged the full amount, which is rather outrageous. Thank you, Antonia Salm more