This apartment was a bad experience on 2 fronts, the apartment and the dealings with the owner.
With regard to the apartment, we were very put out to discover, by chance, a week before our arrival that the air conditioning was not working. The owner of the apartment emailed us a week before we were due to arrive at the...
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I am sorry these people feel they had a bad experience. They were offered the opportunity to cancel with a full refund, but opted instead to negotiate a discount for their stay. Understood there was not much time to make new arrangements, so it's good they were able to find somewhere else so quickly the day after arriving at the...
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