Peru has a nationwide tourist center represented by iPeru, Tourist Information and Assistance run by PromPerú (the National Tourism Board). Contact iPeru to obtain official and updated maps, brochures and reliable information on destinations, routes, attractions, safety recommendations and lists of legally registered tour companies (cruises, accommodations, travel agencies, guides, and so on) as well as their record of complaints (very useful to avoid scammers and low performance registered companies), free of charge.

Also, iPeru gives assistance if problems arise during the trip or if the tourist services were not redered as hired. iPerú is responsible for handling claims submitted by national and foreign tourists against the suppliers of tourism services, with mediating and conciliatory (but not punitive) powers to solve them. It is possible to denounce an scammer or a poor service by email, including when the traveller has left Peru, this will be useful in order to iPeru can warn other travellers.

Contact iPeru, before and during your trip to Peru to their 24-hour line (+51 1) 574-8000 (English speaking staff) and email iperu@promperu.gob.pe. iPeru have local offices in Lima, Cusco, Arequipa, Puno, Tacna, Ayacucho, Iquitos, Chachapoyas, Huaraz, Trujillo, Chiclayo, Piura, and Tumbes. These offices are located usually at the airport and close to the Main Square (Plaza de Armas) of the city. Check the Peru official website www.peru.travel to obtain the contact information of the iPeru office in the city you will visit.

The iPeru, Tourist Information and Assistance office located at Iquitos Airport, Peruvian Amazon.