We like this Grand Mayan the best of all the ones we have stayed. The only one we have not been to yet is Acapulco. The pools are all very clean and we absolutely love the lazy river. When the...more
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We like this Grand Mayan the best of all the ones we have stayed. The only one we have not been to yet is Acapulco. The pools are all very clean and we absolutely love the lazy river. When the...more
We arrived to find out that management could not honor our upgrade as promised through our agency because a convention was currently taking place. No reimbursement given although we paid more to...more
1..when you get off the plane & meet your west jet rep, ask if the bus ride is direct or they are dropping off passengers at other hotels. If dropping along the way, get your return pass & consider...more
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