VIP registration was a joke. No help with bags and certainly the staff didn'rt seem to enjoy their work. We arrived at 3 p.m and were told our room wasn't ready. I had requested a balcony since I...more
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VIP registration was a joke. No help with bags and certainly the staff didn'rt seem to enjoy their work. We arrived at 3 p.m and were told our room wasn't ready. I had requested a balcony since I...more
The wife and I are diamond card holders. We've been Harrahs customers for years. Rincon has always been our favorite local casino, but on our trip last week, I can see where there have been drastic...more
Thank you for taking the time to provide feedback on your stay at Harrah’s Rincon Casino & Resort. Harrah’s holds itself to a high service standard, and I am truly sorry that we did not meet that...more
I have been in Harrahs Rincon many times , almost once every month, as a Diamond club member I expected at least I can get a room as we requested in advance . (I always make a reservation for a...more
Thank you for taking the time to provide feedback on your recent stay at Harrah’s Rincon Casino & Resort. We appreciate hearing from our guests, and look forward to using your feedback to create a...more
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