staff when i checked in was dumb. i had to get out lap top and make reservation from the lobby to use priority club more
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staff when i checked in was dumb. i had to get out lap top and make reservation from the lobby to use priority club more
The employees seem to have attitude problems. The man at the front desk seemed really annoyed at us and/or his job. The rooms were not horribly dirty, but definitely not as clean as you'd want. The...more
Dear Valued Guest, On behalf of our hotel, I want to first and foremost apologize for the poor service you received. We pride ourselves on indiviualized care and exceeding our guests'...more
After advancing booking another hotel in Richmond and finding the room "not as advertised", we arrived at 6 PM on a Friday night with no reservation. The smiling lady at the front desk said she could...more
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