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Reviews you can trust

“Nothing special but fine for price”

Mercure The Lodge Cardiff

3 of 5 stars
prof_crunch
Bristol, UK
Nov 8, 2009

This is one of three hotels owned by Accor in the area and is very much the middle ground between the ultra-basic Etap and the more upmarket Novotel. As such, it's relatively inexpensive - we paid £66...more

“Well at least the All Blacks cheered it up”

Hilton Cardiff

3 of 5 stars
NickyInWitney
Witney
Nov 7, 2009

Stayed for three days on a conference. Room stank of smoke (not the hotel's fault I suppose, but couldn't open the windows and the air con didn't zap it.) Bring ear plugs to deafen the constant...more

“Avoid this place like the plague - customer service is not a phrase understood here”

Holiday Inn Newport

1 of 5 stars
Promenader
Hampshire
Nov 7, 2009

Although situated in a convenient location, the standard of service here is atrocious. I was greeted at Reception with the comment that they were too busy to deal with me and that I'd have to wait....more

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