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“The best hotel in High Tatras” 5 of 5 stars
Review of Grand Hotel Kempinski High Tatras

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Grand Hotel Kempinski High Tatras
5.0 of 5 Hotel   |   Kupelna 6, Strbske Pleso 05985, Slovakia   |  
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MOUNTAIN SPECIAL
Ranked #1 of 8 hotels in Strbske Pleso
Bratislava, Slovakia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“The best hotel in High Tatras”
5 of 5 stars Reviewed July 8, 2013

This is the best hotel in the region of High Tatras. It has its own cosy atmosphere, excellent service and we love coming back there. If you stay during the weekdays, you can get very good "value for money" deal. The swimming pool view is the best you can imagine. We traveled with our daughter, who was 1 year old at the time and we have got warm mild delivered to our room every day by the room service WITH NO CHARGE on appearing on the final bill. Food is pricy, however the quality is good.
The only downside is the kids corner, which is too small located at the staircase. Few times we met couple of snobby acting guest, what we do not enjoy, however there is not much hotel can do about that.
We were here 3 times and we will be coming back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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194 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Calgary, Canada
Top Contributor
83 reviews 83 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 6, 2013

Beautiful property in great location on lake at foot of Tatras Mountains. Large, comfortable rooms with great views, request a room on the lake side for the best view. Superb staff, very friendly and courteous, helped us plan our activities. Great hiking and mountain excursions in area. Added plus is the world-class spa. Beautiful pool and hot tub area right on the lake and there is a nice lounge for hanging out in the spa area. Restaurant is also excellent, good food in reasonable quantities, including several Slovakian dishes. The sommelier was especially helpful steering us to some great Slovakian wines, though their list is extensive, with nice wines from the rest of Europe and abroad.

Room Tip: Ask for the lake side, and we like the older part of the building
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 1, 2013

beautifully renovated building, top-notch service, great wines and amazing spa facilities. I was lucky to spend here 3 days during winter which has made this place a heaven on Earth. But be aware of coming around 6th january when wealthy Russians celebrate their Christmas- to be honest their are some of the most arrogant people you can meet. And one minor issue- food. I have ordered deer burger with potato wedges thru in-room service. Burger itself was great but it was served with cheap supermarket product. This is absolute shame and rip-off considering price- around 17€, which itself is way to classic 5 star hotel over-price. you can eat same quality and little less creative food in nearby hotel Borovica for significantly less.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 29, 2013

We were completely delighted with the outstanding accommodation and polished service at this beautiful hotel. From the extremely personable and professional front desk employees (particularly the "Lady in Red" who was very helpful when we discovered we had a flat tire at our departure), to the exceptionally well-trained, attentive, and knowledgable dining room staff, we can't say enough great things about the people at the Kempinski. The location high in the mountains on a picturesque lake is breathtaking, the spa is top notch and ultra luxurious, and the restaurant offers a first-class culinary experience. We were super impressed and can't wait to return.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2013

Best hotel , no wrongs, no mistakes... amazing breakfast, free internet, one of the most relaxing spas I've ever been to!!! Maybe the water in the main pool could be a little warmer for me, but that's just my feeling... On a percentage range I would put 99% to this hotel! :) I loved it!

Room Tip: Choose the lake view room, it's ideal for a nice mornign view, breathtaking!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2013

The best hotel I´ve ever been. Great place to relax, everything was perfect-staff (always smiling, helpful), room (we booked the room overlooking the lake), great spa, breakfast and dinner in Grand Restaurant.
I can only recomended this hotel to everybody who want to relax in the High Tatras. We´ll definitely go back.

Room Tip: we booked room overlooking the lake and it´s worth it
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2013

Fantastic place in the heart of Strbske Pleso. Next to a lake and at the foot of the majestic mountain. Modern lounge. Wellness with panoramic view at Strbske Pleso.
I was told that I got a room upgrade which I doubt as the "normal" rooms look exactly the same...
When booking for my group it was difficult to get additional help as to activities and events.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Kempinski High Tatras

Address: Kupelna 6, Strbske Pleso 05985, Slovakia
Phone Number:
Location: Slovakia > Presov Region > Strbske Pleso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Strbske Pleso
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Kempinski High Tatras 5*
Official Description (provided by the hotel):
Step into a fairytale at Grand Hotel Kempinski High Tatras – an exceptional grand hotel where traditional values are combined with modern services, exclusivity and luxury.Behind the doors of 98 rooms and suites guests are engulfed in luxury and get carried away from everyday life by the most breathtaking views on the surrounding mountains and the legendary alpine lake Strbske Pleso. Even the most seasoned gourmets will be amazed by the culinary delicacies of international and local cuisine at the Grand Restaurant. The elegant Lobby Lounge & Bar invites you to unwind in the cosy atmosphere of cracking fire while you enjoy your favorite glass... or two. And nowhere else do guests feel more pampered then in the unique and heavenly Kempinski The Spa. ... more   less 
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