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“They're trying...” 2 of 5 stars
Review of The Ocean Club

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The Ocean Club
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146 Lowlands | Cupecoy Beach, Cupecoy Bay, St Maarten-St Martin   |  
Hotel amenities
Greensboro
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“They're trying...”
2 of 5 stars Reviewed April 2, 2010

First, let me help with some of my own confusion about what these are...there are essentially two properties called Ocean Club at Cupecoy. One is the villas and the other is the apartments. The apartments are in a 5-6 story tower and the villas are more like condos that you're probably accustomed to.

We stayed at the villas (Unit 18R), a 1-br facing the pool. It's accessible through a common exterior door shared by 3 units, with 1 downstairs and the other 2 up a spiral starcase. The exterior of this unit faces the street (Rhine Road), which does have some construction noise, but it didn't bother us much. The inside wall faces a very nicely maintained pool area.

It was a good value, price-wise, but no better than we could have gotten at other properties through RCI. Also, be prepared (we were) for a $50/week resort fee and a $90 energy surcharge in addition to the cost of the unit. This is common in St. Maarten.

It was pretty spacious for a 1-BR. The balcony was huge--15'x7' and the pool view is nice. You also get a peek through the other units at the ocean.

Staff was friendly. They had done some refurbishing, although pretty uneven. For example, inside the front door of the common entrance, the fusebox had no door, the patio light was a bare bulb, and the toaster oven and microwave were VERY dated. The toaster oven had two settings--on or off, and with either the top heating element or both the top and bottom on. The microwave worked, but the controls were off-kilter (you had to press "stop" to get it to start). The 2-burner cooktop worked but looked like something from the 1950s. Refrigerator was small but worked well. Dishwasher, countertop and dishes were new.

Exterior of the unit had been freshly painted, which was nice.

Bed was a little hard but comfortable enough. Bathroom was HUGE, with a bidet and a tub that was at least 5 feet deep, plus a normal shower, double sink and toilet. Amenities were included, and maid service was good (daily).

Restaurant/bar open at the pool from 11am-9pm with daily drink specials for $4 and happy hour 5pm-630pm daily. Tuesday all-you-can-eat ribs for $12. The do room service from the restaurant.

Complimentary huge, fluffy beach towels.

A/C worked well, but remember the temps there are in Celsius and the a/c works off a remote control. Ceiling fan helps, too.

Other furnishings were very dated (sofa sleeper and loveseat). Cable tv with CNN plus CBS and NBC from NYC. Battery cover missing from the remote, but it worked.

You have a reserved parking space, which is nice, and it's actually large enough for a Hyundai Accent, if your neighbor can park straight and you pull in the outside mirrors.

Reported that the bathroom window wouldn't close, since utilities are so high there, but there was no response the entire week. We kept the bathroom door closed and scotched with a washcloth to keep it from rattling with the breezes, and we stuffed a towel under the door to keep the warmer air out.

They're trying, based on some of the other reviews, and it IS St. Maarten, so our expectations were not too high. It's not unacceptable, but if you can get another property, you'd probably be better off. We stayed at the Pelican in July 2009 and it was great (infinitesimal parking spaces notwithstanding).

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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47 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 19, 2009

When we were there at the end of June 2009, there weren't a lot of people staying therefore it was really quite and peaceful. The pool is beautiful and the rooms are big, clean and cozy. The tub in the bathroom is the biggest I have ever seen especially in a rental unit before.
The only thing that was disappointing is their website advertises a cafe on site, but when we arrived we came to find out that this cafe will be closed till October or November sometime. They need to update this information on their website. Also there is no free wireless, you have to pay for it by the week.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Orlando, FL
1 review
3 of 5 stars Reviewed June 29, 2009

Had an issue with exposed electrical. Rooms are nice and had almost every thing you will need. There is nothing happening in the resort itself. No bar or place to pick up incidentals. You will always need to go next store if you want a drink. They did not clean the pool very much. Staff was OK. Beach is very close; however, the tide is a little rough on this beach. The first day we attemped to go to the beach there was a gentleman laying there fully nude. Not to nice for a 9 year old. If you have a rental car, watch out there is a scam going on the island and a few bad apples are destroying the locks on the vehicles and stealing the spare tires and trying to make the tourist pay for it.

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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boston,ma
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 29, 2009

We are Hilton Grand Vacation members and we chose to take a family vacation through a rci resort in St. Martin. This was the choice since they could accomodate 3 bedrooms. We repeatedly tried to call and get confirmation on the type of place we were going to be staying but even though we placed several phone calls we couldn't confirm anything other than the fact that we had 3 bedrooms. When we got there, there was food in the fridge, no batteries in the 2 out of 3 remotes, the one phone didn't work and the rooms where hot. We arrive around 3 or 4 pm and wanted to get the place ready for the other family members arriving later. When they finally found someone to come up and address our issues it was the security guard who cleaned the fridge, replaced the phone, cleaned the very dirty vents so that air could blow freely and we were told that batteries and or extra remotes could be gotten from the front desk. After several batteries and trying different remotes we finally found some that worked. The front desk staffed was indifferent to our trying to be comfortable on our vacation. The desk clerk did let us know that they were a privately owned facility so I guess whatever amenities we were used to getting... forget about it. This is the place to be if you want a bed, shower and somewhere to cook. If you want more than that... looks elsewhere. There was not restuarant on site and the rental car that we got was dirty inside. We needed extra towels and we were told to go and get them from one of the housekeepers in the laundry site down in the garage. The sand was harsh and sticky on the Cupecoy Beach and it was seemed to have eroded away more so than in the advertised picture. This is an older facility with nothing special about it.

  • Stayed August 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Florida
Top Contributor
71 reviews 71 reviews
7 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 21, 2008

My husband and I had two weeks at this resort . We were in two different accommodations. Week one we were in a one bedroom facing the pool, and week two we were in a two bedroom ocean front villa, primarily due to a booking error made by the resort. The resort has three types of accommodations. There are about 20 villas surrounding the pool. Our building had a one bedroom unit on the first floor, and a one bedroom and a studio unit on the second floor. To get to the second floor, you have to walk up a high, narrow spiral staircase. Not good for heavy luggage or weak knees.

The unit was very clean. The furniture was tired. There was a bare minimum of cooking items in a small kitchen area. The bedroom is separated from the living room by a partial wall with a door. This would not be comfortable for two couples. The bathroom was marble and large, although the shower was small, and there was a hugh, at least 100 gallons, soaking tub, which we did not use.

Towels were changed daily. Air conditioning was run by a card, and there was no problem leaving it on all day, even when we weren't there.

The property has been recently painted on the exterior. There were adequate chairs around the pool

The second type of accommodation is the apartment building next to the villas. This is the building the check-in office is in. There are several floors of apartments, and three penthouse units. The oceanfront penthouse unit is privately owned. We were supposed to have the three bedroom penthouse unit facing the road for our second week, as we had friends coming down. However, there was someone in that unit who wasn't checking out until the end of the weekend, and they offered us one of the ocean front villas instead.

There are 8 ocean front villas. They are privately owned, and some are rented out by the owners. We were in number 8. It was very large, nicely kept, and a pleasure to be there.This villa was a two bedroom, with very large marble bathrooms, and a beautiful kitchen. There was also a spiral staircase in the unit, but larger than the other unit.

In number 8, the microwave oven didn't work, and the coffe maker didn't work. They immediately brought us new appliances, and took care of any other issues we had. All the employees were very nice. We were assessed an additional energy fee for each unit, based on the size of the unit.

There are no planned activities at this resort. None. We walked over to the Sapphfire Resort to use their bar, store, etc. We ate out most nights. The area is being built up slowly, and there are several high end restauants nearby. The Cupecoy Market has nice deli, wine, breakfast, coissants, etc. We mostly drove to Mullet Bay beach, parked along the street, rented our own chairs and umbrellas, and spent the day at the beach. There are other very small beaches in Cupecoy, most are nude or topless beaches.

While this resort might not be our first choice to stay at again, we prefer the Cupecoy/Mullet Bay area, and would stay here if we couldn't go elsewheres.
JudyH

  • Liked — Location
  • Disliked — Interior was tired, and played.
  • Stayed November 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 1, 2008

We just returned from a week in St. Maarten, staying at the Ocean Club. The studio was spacious and inside was nice, but the outside of the buildings could use some work. The partial kitchen (no oven) was helpful to keep dining out costs down, but you cannot keep the A/C on all day or you will be charged. The pool bar/restaurant was never open while we were there. The beach was fantastic though. If you are looking for a place to use as a base for exploring the beaches and the island, then this place would work, but it is not for those expecting luxury.

The beach was never crowded, and we only saw one person go "clothing optional."

  • Liked — The beach
  • Disliked — pool bar never open
  • Stayed May 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 25, 2008

We just returned from our fourth visit to St. Maarten. We love the island itself, but were quite disappointed with The Ocean Club. I can't speak for the villas since we rented a studio, but I would not recommend that anyone stay here and my husband and I can't fathom why anyone would want to own a week here. The unit is sorely in need of repair/updating. Plaster was cracking and falling from the window, the screen on the slider had so many holes that we couldn't leave the door open for fear of having a load of bugs inside the unit, there is NO OVEN. I was told there would be an oven - there is a TOASTER OVEN...not the same thing to say the least. The refrigerator didn't work, the milk we purchased spoiled and we ended up putting everything in the freezer as our frig. As others have stated at this complex, there is no real AC and you can't leave it on all day because they make a point of telling you they will charge you if they find that you removed your room key from the AC key. So, every day we got back to a room that was 85 degrees and didn't cool until the next morning, when it was time to leave for the day! They also have a note in the room that they will charge you $100 each time they have to clean sand in your room! The TV had less channels than I get at home with my basic service - all you get are the networks and CNN. There is no VCR or DVD...you can rent a VCR but it costs $5/per movie. The amenities are sorely lacking for a timeshare facility. The office closes at 5pm, the studios have no safe in the room so you have to get a safe deposit box at the desk but make sure you're back by 5pm before they close. There is no internet in the room - only in the lobby with your own laptop which they charge you to use ($45/week) and again, you have to be there before 5pm. They have one pool and a snack bar and that's it. I saw no activities happening, no sign of any sales staff or any staff except the two ladies at the desk. The website mentions a spa, but who knows where that was, because it wasn't evident while we were there.
We have always stayed at Flamingo Beach and loved the Simpson Bay area with all the activities and all the activities that the resort has to offer, plus many more amenities. Additionally, I have read here that Cupecoy isn't a gay beach, but you could have fooled me. Every night from our room we could see the cars swarming in on the dirt paths for their "rendevous." Granted, some were just going to see the sunset, but the majority of the folks in the cars and walking were males. When we walked to the beach all we saw were nude men and in fact, one of them was sort of walking around "signaling" for action from other men that were standing above looking down. I would never bring my kids to this resort for that reason - you can't really walk on the beach and feel comfortable. The only time I saw non-males on the beach was at the far right hand side where it was completely nude and there were older couples, but I would definitely say that this is the gay spot.
If you want to rent a timeshare, check out the ones in Simpson Bay. Flamingo is great, there's Pelican, Atrium, Royal Palm, etc. If you want peace and quiet and complete solitude with no extras, the Ocean Club would do the trick. We're not big spenders, but when I go to the Caribbean, I do like to have the comforts of home and felt at the Ocean Club that I had the basics, if that. All in all, quite disappointing - I would not stay there again.

  • Liked — Location - proximity to Maho and other points of interest
  • Disliked — Quality of room, lack of amenities at resort
  • Stayed February 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ocean Club

Address: 146 Lowlands | Cupecoy Beach, Cupecoy Bay, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Cupecoy Bay
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 4 Specialty Lodging in Cupecoy Bay
Number of rooms: 4
Also Known As:
The Ocean Club Hotel Cupecoy Bay
The Ocean Club St Maarten-St Martin/Cupecoy Bay

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