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All 3 Cupecoy Bay hotels

Sapphire Beach Club Resort: Traveler Reviews

3.0 of 5
Lowlands 147, Cupecoy Bay, St Maarten-St Martin
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Ranked #3 of 3 hotels in Cupecoy Bay
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386 reviews from our community

Traveler rating
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    64
    78
    103
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Families
67
 
Couples
156
 
Solo
12
 
Business
6
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Spring Lake, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Is anyone listening?”
2 of 5 stars Reviewed March 4, 2013

We just returned on 3/2/13 from one of the worst places we have ever stayed. While the island of St. Maarten/St Martin has so much to offer, staying at the Sapphire Beach Club will cast a big shadow over the good things. Our studio was dirty and run down with leak under the bathroom sink that never got fixed, a staff that was totally unengaged with guests, and a lack of both bath and beach towels on a daily basis. The towels we did get always smelled like they had not been laundered properly. The dead bugs on the floors remained until we cleaned them up. The pool had a greasy haze on it that led us to believe that the pool filter was not operating and water was most Lille not chlorinated carefully -needless to say, we headed to the beach about a mile away since the resrt's beach was about 5 ft deep! The accomodations were large enough but the furniture in the living room was uncomfortable and we ended up having to watch TV from bed. The WiFi only worked in the lobby even though they tried to charge for in-room use. This was our second trip to the island and we would return but NEVER to this resort.

Room Tip: Avoid this resort at all costs. There are too many others to choose from.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
Ask MaryfromNJ07762 about Sapphire Beach Club Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moneta, Virginia, United States
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“A week with our beach friends :)”
3 of 5 stars Reviewed March 3, 2013

We left Virginia and South Carolina and headed to St Martin for the regatta and some R &R. We returned to the Sapphire Beach Club again this year...best feature is location!! The hotel shows its age and right now the WIFI is only working in the lobby :(

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
Was this review helpful? Yes 2
Ask Becky15-12 about Sapphire Beach Club Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
1 review
2 helpful votes 2 helpful votes
“Horrendous - I give it 2 years to be totally run into the ground”
1 of 5 stars Reviewed March 1, 2013

We have returned from our trip Feb 16, 2013 - Feb. 25, 2013. Although not our first time at this resort, it is definitely our last. Although many complain the staff does not care, they actually do, however, they have no authority or management support to get anything done. If you speak with them, they will all tell you that they get yelled at all day and night. The rooms are a disaster, airconditioning doesn't work, musty smells, bathrooms full of bugs, no toilet paper, no towels, no face cloths, no TV's, no phones, no coffee pots, no toasters, no blenders, no chairs, etc. Our stove went on on its own and the only way they could fix it was to cut the circuit breaker. If you are missing something in your room, they take it from another vacant room and give it to you, instead of replacing and restocking. Beach Towels???? good luck getting any. Instead of purchasing more, they just tell you there aren't any....come back in an hour. I was in the lobby one evening and a guest broke a bottle, the staff looked at it and the manager looked at it and they all walked away. People were walking barefoot and could have easily cut their feet open!!!! There are lines of people complaining all day and night...I could go on and on and on, however, I believe you get the picture, STAY AWAY!!!! Spend your money elsewhere...If anyone states this place is good, and they didn't have any issues, then they are paid or part of SBC to write the reviews. This place is a dump!!!

Room Tip: Use a different resort!!!
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  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Paul921 about Sapphire Beach Club Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cupecoy Bay hotels

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2 helpful votes 2 helpful votes
“Lovely island lousy resort”
1 of 5 stars Reviewed March 1, 2013

Was there from feb 9th to the 23 First day no tv or phone then no hot water no screen door on balcony bathroom walls were foul wife spen an hour cleaning room had a musty smell to it as well as other problems I would like to go back to the island but not the resort

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
Ask Cam488 about Sapphire Beach Club Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, New Jersey
1 review
“Had a good vacation!”
4 of 5 stars Reviewed February 28, 2013

I stayed recently at the Resort and it was a memorable one. I had booked a Studio ocean view and surprisingly it was very spacious for me and my husband. I love the jacuzzi on the balcony with a nice view of the ocean. If you want to have peaceful and relaxing ambience. It is the place to be. Staff are friendly and helpful . Amenities such as the mini grocery was very helpful for us couple because we can buy it easily. Food in the restaurant is great. People may have different experience but for us it is simply the best!

Room Tip: Ocean View room is very relaxing
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask April S about Sapphire Beach Club Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sapphire Beach Club Resort

Also Known As:
Sapphire Beach Club Hotel Cupecoy Bay
Sapphire Beach Club And Resort
Sapphire Beach Club Hotel
Wyndham Sapphire Beach Resort
Wyndham Cupecoy Bay
Cupecoy Bay Wyndham
Sapphire Beach Club Resort St Maarten-St Martin/Cupecoy Bay
Address: Lowlands 147, Cupecoy Bay, St Maarten-St Martin
Phone Number:
Region: Caribbean > St Maarten-St Martin > Sint Maarten > Cupecoy Bay
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Cupecoy Bay
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Sapphire Beach Club Resort is located just 3 miles from Princess Juliana International Airport on the Dutch Side of Sint-Maarten, on French-Dutch border. Situated between the turquoise blue waters of the Caribbean Sea and the beautiful Simpson Bay Lagoon on Cupecoy Beach. 180 spacious guest rooms, penthouses and villas elegantly decorated with Caribbean decor, fully equipped kitchens including coffee maker; with luxurious Italian Marble Bathrooms, Internet access, cable TV, VCR and DVD and fabulous view. Relax in style and enjoy tropical breezes from your private terrace or balcony, with spectacular views of the ocean or the expansive Simpson Bay Lagoon. All the ocean-view rooms have a private jacuzzi on the balcony, and all the luxurious villas and penthouses feature private swimming pools and Jacuzzis overlooking the view of the Caribbean Sea.Enjoy the island’s wonderful beaches . In fact, the resort is within easy walking distance of beautiful Cupecoy Beach, a prime spot for swimming, snorkeling, scuba diving, sailing and other water sports. SBC is nearby golf course and tennis court as well. In just few minutes you can enjoy duty-free shopping at the upscale designer boutiques and jewelry shops of Philipsburg and Marigot as well as nearby hip clubs and casinos. Take advantage of the whole range of hotel services SBC offers to our valued guests:- Open Reception 24h / 24 and 7 days / 7- Swimming pool- Fitness Room and Beauty Salon- Business Center- Bar & Restaurant- Activity Desk- Car Rental Desk. All surrounded by the fabulous mix of Dutch, French and Caribbean charm that makes Sapphire Beach Club Resort a delightful place for vacation all year round. ... more   less 
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