We were hugely disappointed with the experience. The establishment professes to be four star when in many respects it barely merited two.
Its actually a good looking place with a big pool and a quiet location by the sea. The big bathrooms and balconies were nice. It was in the service that everything fell down.
The towels in the toilet were old and cheap
We were almost out of toilet paper and when they provided more when we asked they just set it up on the dispenser instead of putting it in
The tiny refrigerator was almost useless and not plugged in
The TV, also not plugged in, was tiny and old too. They forgot to give us the remote. When we did go to get it, we found that we could get one channel. When we mentioned it, they're reply was `well, I guess it just doesn't work then.'
They left us to take our bags up to the room
The hotel has only a small pool bar that was usually unattended as its sole service besides the very limited breakfast that we had to pay extra for.
The associated restaurant, which seemed to be staffed by the same people as the hotel was where we really had a problem. The staff left the TV blaring when the guests were there without asking whether we wanted it on or not. Then, before we were finished, the entire staff, all of them, sat down for their own meal and I had to go over to them to ask if we could order dessert. Cultural differences aside, I thought that was beyond the pale.
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- Also Known As:
- La Playa Blanca Hotel Santo Stefano Di Camastra
- Hotel La Playa Blanca Santo Stefano Di Camastra, Sicily