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“Excellent service” 5 of 5 stars
Review of Clarion Hotel Arlanda Airport

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Clarion Hotel Arlanda Airport
4.0 of 5 Hotel   |   Tornvagen 2, Arlandastad 190 45, Sweden   |  
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Hotel website
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Hotel amenities
Special Offer
Up to 15% OFF Room rate
Ranked #1 of 6 Hotels in Arlandastad
GreenLeadersPlatinum level
Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent service”
5 of 5 stars Reviewed April 8, 2013

During the our Easter vacation trip to Sweden we stayed at the new Clarion Arlanda hotel. This was pure pleasure! It's perfect location within walking distance from the arrival hall, a very nice welcoming staff at reception and a beautiful room. As we arrived in the evening we took advantage of the resutrant on the top floor (12th). Great food, but the best (for an airport nerd) was the view of the airport and all activities on the run-ways and tarmac.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear Peter,

It is a great pleasure to read about your experience with us. Very welcome back many times more.

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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359 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2013

Very nice looking hotel just inside the airport. Too bad there were white stains on the bedspread (I have never understood this thing with disgusting bedspreads). So I laid the bedspread on the floor under the desk but in the evening when I came back the cleaner had put the same dirty bedspread from the floor unto the bed again!!!

Very bad internet connection and crazy mini-bar prices (20 euro for 25 cl red wine)

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear Daniel,

Thank you so much for taking the time to share your experience from your stay here on TripAdvisor. I am terribly sorry about your experience in regards to the bedspread. I am sure the cleaner didn't purposely want to do any harm but rather tidy up your room. The cleaner was most likely not aware of the stain. Next time you are staying with us and experience anything you are not satisfied with, do not hesitate to contact the front desk. We will ensure your satisfaction and assist you in the best way we can.

In regards of the minibar the prices are unfortunately what they are. It´s a service provided which require great attention. If you next time would like a glass of wine I recommend you to visit our bar, either on the third or the twelve floor. From there you can bring the wine to the room yourself and pay less in the end.

Very welcome back for a better experience.

Yours faithfully
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
104 reviews 104 reviews
64 hotel reviews
Reviews in 64 cities Reviews in 64 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 17, 2013

The hotel is inside the airport it is new so this location can be excellent for short stay or cold days you don't need to wait for bus outside. The room as well the bathroom have good dimension.the tv has a lot of channels the internet is free and work inside the entire airport. The fitness room has a lot of new and good quality equipment. And furthermore you can use the sauna. The breackfast is servef from 5 and is excellent. I really suggest it

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear CMarmot,

Thank you for taking the time to share your comments about our business. We are pleased to here that you enjoyed it. I am also a bit surprised that our internet was working over the entire airport. I must say well done you as this is not set up in that way. However the internet is free of charge for our guests and we have put a lot of effort ensuring great quality and high speed connection while staying at the hotel.

I want to take the opportunity to welcome you back to us soon again.

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sigtuna, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2013

Excelent located in an interairport stucture, almost on top of the boarding gates. Entirely new and state of the art architecture with huge conference facilities. Scandinavian designed room and very good service level of staff.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Thank you Karsten for your comments here on TripAdvisor.

We are very happy to hear about your experience. Thank you so much for sharing it and welcome back to us many times more.

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 15, 2013

I had a conference to attend at Arlanda Airport at this hotel. Last time I used the Raddisson where I had a really small room. I was very impressed with Clarion which is often a brand I avoid as some a not so good. This hotel was a real change. Nice modern room with good desk space, ipod dock, good sized flat screen TV and comforable bed. Sound proofing also good and important as close to airport. Breakfast was better than many and included in my rate - nice surprise. Hotel is accessed via a walkwy from the ariport so well placed. Will use again if I have to stay at the aiport. Cost is high but typical on an "on airport" hotel where rates are always premium but better and cheaper than Raddisson the other choice (also next door to Clarion).

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear Sir,

I am very happy we made a good impression on you and as well could surprise you with some details. We are doing our very best to provide our guest with the best we have got. Listening to your experience therefore pleases me.

We are very much looking forward to have you with us many times more.

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 15, 2013

I stayed in this hotel just one night, but he left me a very good impression. The hotel is ideal if you need to catch an early flight. The hotel is new, very modern with a spacious room. Every room has a view of the airport road, but the noise is not heard. Breakfast is excellent, can satisfy every taste and would gladly recommend it to everyone.
The hotel also has a gym and sauna, but I have not used it.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear Tanja

Next time I hope that you will have the time to not only use the Sauna and gym, but as well our new built heated outdoor pool.

Very welcome back to us, we are looking forward having you as our guest.

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

Just came home from a trip, and stayed at this hotel during transfer at Arlanda airport.

The hotel is easy accessable from Sky City (the food court between the arlanda terminals).

The check in was swift and staff were very friendly. The room was of very good quality, as was the bathroom. You can tell they have been spending money building this hotel, and made it very functional, and inviting.

Roomservice food quality and service was very good. One order took 15 mins at 8 pm, which is usually a busy time for the kitchen.

And, the most important thing; sleep quality: 10/10. Pillows, Mattress and no sound pollution at all. Curtains block the sun out efectivly.

Big plus for high speed wi-fi too.

Stayed in the 8th floor towards the control tower in a standard double room (they call these types of rooms superior in pretty much every other hotel!)

Room Tip: If you are a plane spotter, ask for a room towards the terminal/apron/runway. I think it is floor 6...
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionHotelArlanda, Guest Relations Manager at Clarion Hotel Arlanda Airport, responded to this review, May 22, 2013
Dear Fredrik,

Thank you so much for taking the time to comment on our services. We are pleased to hear that you enjoyed your stay

Very welcome back to us

Yours sincerely
///
Patrik Uppman
Guest Relations Manager
Clarion Hotel Arlanda Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Arlanda Airport

Address: Tornvagen 2, Arlandastad 190 45, Sweden
Phone Number:
Location: Sweden > Stockholm County > Arlandastad
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Arlandastad
#1 Green Hotel in Arlandastad
#1 Family Hotel in Arlandastad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Arlanda Airport 4*
Number of rooms: 414
Official Description (provided by the hotel):
Clarion Hotel Arlanda Airport, Scandinavias closest meeting place. We invite you to one of the best airport hotels in Europe. A vibrant, first-class hotel for meetings, conferences, events, congresses and experiences. With stunning views. A place where the whole world comes together in an international setting, filled with art, music and design. Welcome to Arlandas new meeting place. Opened Novemeber 1, 2012 ... more   less 
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Also Known As:
Clarion Hotel Arlanda Airport Stockholm County, Sweden - Arlandastad

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