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“Shockingly Bad Rude Service” 2 of 5 stars
Review of Sol y Sombra

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Sol y Sombra
| Hyatt Regency La Manga, 30385 Los Belones, Spain
34 968 33 1234
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Ranked #24 of 27 Restaurants in Los Belones
Cuisines: Spanish
Restaurant details
Newcastle upon Tyne, United Kingdom
Top Contributor
1,094 reviews 1,094 reviews
808 restaurant reviews
Reviews in 165 cities Reviews in 165 cities
607 helpful votes 607 helpful votes
“Shockingly Bad Rude Service”
2 of 5 stars Reviewed September 4, 2012

What a shame because the food isn't that bad. Salt covered and baked King Prawns nice and Juicy and Steak with a good quality salad. The Spanish staff couldn't care less which is endemic throughout the hotel.

Visited August 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Top Contributor
94 reviews 94 reviews
58 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
“Hot and hopeless”
1 of 5 stars Reviewed October 25, 2008

We had a good experience in this hotel but our experience of Sol y Sombra was something else. We waited half an hour before someone even acknowledged we were there - they had to be prised away from whatever they were doing. The staff were generally disinterested and seemed fed up and exasperated. When we finally managed to order, we were brought a bottle of white wine which was tepid! Chilled wine was not available! We were not alone. None of the tables were cleared and everyone just had to wait or go somewhere else.

Avoid this restaurant or hope that the Hyatt manage to sort out the management of the place.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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