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“An Excellent Hill Resort with Great Comfort in Munnar.” 4 of 5 stars
Review of Club Mahindra Munnar

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Club Mahindra Munnar
4.5 of 5 Resort   |   Via Suryanelli, Chinnakanal 685618, India   |  
Hotel amenities
Ranked #4 of 9 Hotels in Chinnakanal
Visakhapatnam, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“An Excellent Hill Resort with Great Comfort in Munnar.”
4 of 5 stars Reviewed May 21, 2013

This resort is approx 20 kms from Munnar. The location of this resort is magnificent view of the hills and nature. We have stayed from 12 th May to 15 th May 2013 for 3 nights. The scenic beauty is wonderful. The momont you come out of your room you are surrounded by lush greenery plants, valley view more over cool mist around you. This is really a great experience for every one.
The staff are very cordial, friendly and always strive for the comfort of the guets.
The restaurant TEA ROOM is very spacious with a terrace adjoining to it.
The break fast, Lunch and Dinner served here is very delicious with variety of menu.
Over all this is a great experience for all of us.

Room Tip: Members of Club Mahindra choose an apartment. Other guests prefer from 2 nd floor for a good view.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 22, 2013
Hi Mantha,

Munnar with its impeccable beauty is truly heaven on earth and we are really glad to have a Club Mahindra property at Munnar for our members to enjoy the scenic serenity the locale offers. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the ambience and hope you enjoyed the various activities at the resort. Thank you once again and look forward to welcoming you again at our other resorts soon. Please do share your experiences with us and other members on our “Share The Love” tab on our Facebook page.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Thiruvananthapuram (Trivandrum), India
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 10, 2013

The resorts Location is magnificent & view from the resort unforgettable. We stayed for two nights & three days. It is excellent experience. From the time of check in till the time of check out we were totally pampered with the service. Chef Murali & Manager Mr.Mahesh particularly taken care of the stay.

We will surely recommend this resort to our friends & CLM members. Our thanks to the whole resort team.

Room Tip: Lake view rooms were too good.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 15, 2013
Hi,

Munnar with its impeccable beauty is truly heaven on earth and we are really glad to have a Club Mahindra property at Munnar for our members to enjoy the scenic serenity the locale offers. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the ambience and hope you enjoyed the various activities at the resort. Additionally, we will surely pass on your credits to our Chef Murali & Manager Mr.Mahesh. Thank you once again and look forward to welcoming you again at our other resorts soon. Please do share your experiences with us and other members on our “Share The Love” tab on our Facebook page.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

Good Resort, Good Staff, Good Maintainence and Good service.
The location on hilltop is also good and climate is awesome.
Food was also very good.
Staff is very cordial and co-operative.
Really worth visiting Munnar @ Club mahindra.

Room Tip: Even Hotel Units are big enough for family of 3-4 people.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 10, 2013
Hi Vishal,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the accommodation and food at our resort. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon.Please do share your experience with us and other members on our “Share The Love” tab on our Facebook page.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 5, 2013

It was our plan to visit munnar the right season we thought as it would not really be crowded nor empty, one of the best hill stations down south without the huzzle of the city but still connected in a way! It was a good stay in the resort but not as expected as it was rated the gold star resort! We were again at Club Mahindra! There were quite a few good places around the resort and around Munnar we could njoy but speaking specifically about the resort.....hummmm I should say we njoyed the stay but for a swimming pool, I mean a swimming pool is something like salt in any dish which would make the dish go bland but for some interesting facts features of the resort. As we had our kiddo with us a 3 year little one she njoyed the kids play area which was like almost a trek to n fro from our room if not for the buggy located near the reception.We had some good food but not the best... It was very kind of the staff who did give us a room with a magnificient view of the lake after specifically requesting for one and the room was also placed very well.I really regret missing the tree top dining which is for a price setup by a vendor whose information can be procured from the front desk n for all the couples only visiting this place I recommend a surprise for your partner at the tree top!!! Not to forget the swing put up near the front desk for the couples again and especially during the dusk..... I don't think I should mention anything more but wait till you sit with your partner n njoy the swing!!! A tip for vegetarians - you might like to visit a restaurant very close by the resort call Mahaveer, a very small road side hotel but the food is really good though the price is no less than that of the same in the resort!

Room Tip: Choose a room close by the reception which is convenient to visit and is close to the restaurant and...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 8, 2013
Hi Priyanka,

Munnar with its impeccable beauty is truly heaven on earth and we are really glad to have a Club Mahindra property at Munnar for our members to enjoy the scenic serenity the locale offers. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the accommodation and hope you enjoyed the various activities at the resort. Thank you once again and look forward to welcoming you again at our other resorts soon. Please do share your experiences with us and other members on our “Share The Love” tab on our Facebook page.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 3, 2013

The property in itself is fabulous. Very stylish and very, very plush. The location is breathtaking, with mist covered mountains behind and a awe-inspiring valley / lake view in front.

The setting is just brilliant, even though to reach the resort is a bit of a pain !!

I was rather unhappy about a few incidents at the resort and so I mentioned those in so many words in the online Guest Feedback System. I was very pleasantly surprised to find that not only were my concerns looked into, without any delay whatsoever, but all my problems were swiftly and satisfactorily addressed !! Great customer focus. All credit should go to the (then) Front Office Manager Ramesh Jadoun and to the Chef, Debraj Bhaumik.

What irked us a lot was I had to find my way from Munnar town, all by ourselves, as the resort refused to provide me with a pick-up facility - even after my requesting them ! (The resort is a good 20 kms outside of Munnar town and the roads aren't always good). Club Mahindra must do something serious about this if they want their guests to come back again !

For someone looking for a calm, quiet and a peaceful break from life's hustle and bustle, then this would be an ideal place.

Room Tip: The resort is quite large and is rather spread out. A room in the main block / building would be the...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 8, 2013
Hi Sumit,

Thank you for your appreciation and the points that you have brought to our notice which will be shared with the resort management on a priority basis. We work hard to ensure that all our members have a pleasant experience and glad that our staff were able to ensure the same. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Top Contributor
78 reviews 78 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 2, 2013

We had only few days to spare in april and we chose munnar and what a correct decision, worth the travel we did from mumbai. The resort offered excatly what we required - excellent location, beautiful weather and comfortable stay. Though we had bit of bad luck in travel as the road from munnar to resort was closed and we had to take detour adding extra 20 kms. The staff at the resort is helpful, food offered is offered either as buffet package or a la carte at 25% discount for club mahindra members. The view from most of the room is excellent you can see tea plantation over the valley and many times clouds come down to the windows. There is a prepaid taxi stand at the entrance which offers tour,drop and package facilities at reasonable rates. One more good thing is they offer shuttle facilites to commute between restaurant, activities, and rooms, this is a great convenience specially if you are traveling with aged ones or little kids. Do visit this place to spend quality time with your family and friends.

Room Tip: Mostly all the rooms are valley facing but take 1105 (studio apt) it is valley facing, get to see su...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, Manager at Club Mahindra Munnar, responded to this review, May 3, 2013
Hi Ketan,

We are thrilled to have received your compliments and pleased that you really enjoyed your vacation at our Munnar resort. Glad that the resort not only offered the much required respite but also the helpful staff and the dining experience you mention about. Also, it must have been an amazing sight to have the clouds come down at the window level ! Good to have received your comments on the shuttle service as well, and yes, it’s always comfortable to have one around especially when travelling with the family.

Please continue to provide us your feedback and in case you have a few minutes to spare please do share your memorable moments with us at our ‘Share the Love’ tab on our Facebook page.

Thanks once again and look forward to welcoming you again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

I went to Munnar with my family and stayed at the Club Mahindra property in the one bedroom log house. We were there for a week and it was a beautiful room with. Very good view. The staff extremely courteous, helpful and very cordial. The food gets to you after a few meals since we were there for so many days. Francy, in the restaurant was wonderful and an angel as my 5 year old stopped eating lunch and dinner and since we didn't have hot plate couldn't manage in the room, so he would ask her what she likes and have something for her to eat. Rooms very well maintained, house keeping staff very sincere rather the entire team makes you welcome. S a big thank you.

Room Tip: The log rooms have a different feel and very cozy.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, May 1, 2013
Hi Priti,

Thank you for your feedback and we are absolutely delighted to know that you vacationed at the Club Mahindra Munnar resort. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the ambience and the activities our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon.Please do share your experience with us and other members on our “Share The Love” tab on our Facebook page.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Munnar

Address: Via Suryanelli, Chinnakanal 685618, India
Location: India > Kerala > Chinnakanal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#1 Top resorts Hotel in Chinnakanal
#3 Family Hotel in Chinnakanal
#3 Luxury Hotel in Chinnakanal
#4 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Club Mahindra Munnar 4.5*
Number of rooms: 104
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Also Known As:
Club Mahindra Lakeview Munnar Hotel Chinnakanal
Hotel Mahindra Lakeview Munnar
Club Mahindra Munnar Kerala, India - Chinnakanal

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