“Very nice but faintly... amusing”
My husband and I went for a weekend getaway. After passing a few strip malls and some industrial farms, we crossed the road and arrived at Jiva Hill. The grounds are beautiful with (perhaps not surprisingly, being a golf resort) beautifully manicured lawns and an artificial lake. Actually, as it turns out, parts of the golf greens are artificial too, so as to keep open all year.
This artificial feeling became a bit of a theme for our stay. The junior suites are in little, self contained bungalows, adding to the Barbie feel of the place. And throughout the gardens there is an omnipresent soundtrack of contemporary "classics" converted to generic muzac with an electronic comp. Our sunbathing was accompanied by generic ballade versions of modern masterpieces like Lady Gagas Pokerface and Prodigy's Outer Space.
Leaving the faintly amusing plasticness of the place aside, a great time was had by all. The junior suites are very comfortably appointed with all modern conveniences and luxury toiletries; the private jaccuzi on the terrace was great. The spa treatments were excellent. The service was very friendly and mostly impeccable. The food in the restaurant was good, with the best part being the great cheese board (the home made fois gras terrine was not bad either).
Jiva Hill is a nice weekend escape for couples in the greater Geneva area looking for a time-out of relaxation and luxury, and I would recommend it as such. A very comfortable, although faintly unreal, experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 4, 2012
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First of all, we would like to thank you for the comment you took the time to write and to publish on our TripAdvisor page. Every comment is scrupulously red and analysed, and gives rise to a critical review which is spread to all the members in the staff. Indeed, it’s a matter of principle for us to learn more about our guests’ experience: our master ambition is to offer to our clients a stay as they imagined and they hoped for. All our staff feels concerned by and is working hard to meet our clients’ expectations and needs, and this is this commitment which enhances the magical feel of the Jiva Hill. Our clients are our best advisers, and whatever the import of their opinion may be, positive or negative, we remembers it preciously in order to take advantage of it and to improve more and more our service quality.
We were delighted to learn that your stay was a great time for you and your husband, and that you spent it in excellent conditions. As you mentioned it, the Jiva Hill is a resort made up of a restaurant, a golf course, a well-being centre (swimming pool, sauna, hammam, fitness centre, body care centre), a watersport center and many outdoor activities. Concerning the architecture, the design and the atmosphere of the place, the Jiva Hill is a kind of aesthetic melting-pot, marrying Nordic and South-African inspirations, giving a complete feeling of change of scene in the greater Geneva area. Our resort is the ideal place in order to enjoy a well-being break outside of time and space, and each detail is thought so as to reach this goal, from the interior design of the rooms and the common areas to the landscaped park. The staff members taking a great part in the success of a stay, they are trained to adopt a “Luxury attitude”, that is to say to familiarise themselves with the attitudes and behaviour which are specific to our own vision of contemporary luxury. They are trained to have an understanding of the needs and expectations of our guests in order to ensure that we meet it and give you entire satisfaction.
Once again, we thank you for your comment, and we truly hope that we would have the opportunity to greet you on another occasion.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.