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“A nice and cosy stay” 4 of 5 stars
Review of Royal Orchid Central Kireeti

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Royal Orchid Central Kireeti
4.0 of 5 Hotel   |   Station Road, Hospet 583201, India   |  
Hotel amenities
Ranked #2 of 7 Hotels in Hospet
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“A nice and cosy stay”
4 of 5 stars Reviewed November 13, 2012

I liked this place a lot. Good functioning hotel with all essential services done well. Staff are very cordial and make you feel at home. Rooms are very clean, good and cosy. Eating options are a bit limited and the chefs probably need a little more experience under their belt. But they cook a decent spread. The swimming pool is the only sore spot in terms of the cleanliness of the water. Overall a very nice stay.

Room Tip: Pool side rooms are good
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, November 15, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

Our team strives to cater to all the needs of our guests and make their stay hassle free. We are happy to know that you enjoyed our services and facilities and found them at par with your expectations. Your concern regarding the eating options has been noted.

Thank you once again for taking out your precious time to share such kind words of appreciation here. We look forward to hosting you again on your next visit to Hampi.


Warm Regards,

Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Seattle, Washington
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 12, 2012

I travel to Bangalore a lot on business and my wife and I have traveled in India. I have even stayed in a Royal Orchid hotel in Bangalore. This resort was a disappointment. The building is very nice, but the workmanship is poor and the service worse. We watched with some interest over nearly 24 hours for a small pile of trash to be removed from in front of an elevator. When we were checked into our room and shown its features, we noticed that there were no pillow covers and asked for them. We showed the person what we meant and she assured us it would be taken care of. It took a call from us to housekeeping to get the pillow cases. We were also disturbed our second night by housekeeping to leave bath towels which were still slightly damp. Our guess is that the hotel does not have two sets of linens and needs to wash the prior day's linens to have enough towels and pillow cases for the next night.

The dinner buffet set a new low. About 1/3 of the dishes were not replenished and the remaining dishes were lukewarm to room temperature. We were offered a chance to order ala carte instead, but by then, decided we would just pay for our water. We ate out the next day and dropped by Mix, their bar. We did not realize smoking in bars was okay in India, but it was in the Royal Orchid. Service was very slow and it was hard to communicate that we wanted a bottled water. How bad was the service? We ordered two drinks and two appetizers and they forgot to charge us for the appetizers.

The hotel is about 11 km from Hampi. We did talk to a French couple that was much closer to Hampi in a place they liked (we do not remember the name).

Room Tip: Do not get a room near their water filtration and cooling plant as it is noisy 24X7.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, November 15, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

We appreciate you taking some time off your schedule to identify the shortcomings of our hotel and we would like to express our sincerest apologies for the same.

Please be assured that all your comments have been duly noted and brought to the attention of concerning departments for review.

Once again, thank you for your review. We will look forward to host you again in future and assure you of the best of hospitality at all times.


Warm Regards,


Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 30, 2012

The hotel is good with rooms well maintained, nice pool well maintained and good food (though the taste is repititive). Quality of service needs to improve. Lack of communication between staff (they are not sure what package you are in and end up cooking up something or the other unless you are clear on the package that you had negotiated), service inconsistent (we had to request at least twice to clean the room and the laundry to be taken). Unfortunately, this is only decent hotel in the town which is closed to Hampi and Tungabhadra Dam.When there is a crowd in the restaurant, the hell breaks loose as orders keep flying from tables to chef and the guys do not know who has given the order. The other issue is the pick up. If you are travelling by Train, the hotel is hardly 200meters, so even if they say they will pick you up (of course you seldom recognise the guy with the placard) walk it down unless you have heavy baggage as it will save time to find the cabbie from the hotel. The tariff is a bit high and everything is charged (you dont have a choice as there are not good hotels around). If they could improve the flaws, it is a good place to stay with family.

Room Tip: Ask for the rooms that are closer to the pool as you have a good view of the country side
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, November 3, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet !!!

Please accept my apologies for the lapse in services on our part. I have made a note of your comments and shared them with the concerned department for improvement. I do hope you will give us another chance to showcase the difference your feedback has made.

We look forward to seeing you again.


Warm Regards,


Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 25, 2012

First the positives:

1) Nice rooms
2) Pool - maintainted well
3) Quiet place
4) Good Indian food
5) Good entertainment - eg. puppet show, playing flute

The negatives:

1) Inconsistent service
2) Wifi charged @ Rs.99 per hour unlike other hotels where wifi is free
3) Buffet dinner - felt some starters (like avalakki vada) were made from the leftovers from buffet breakfast

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, October 26, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet!!!

We thank you for taking your valuable time to write about us.

I apologize that we were unable to deliver to you the service standards that Royal Orchid Central Kireeti, Hospet prides itself on. It is with utmost concern we have noted that you have mentioned in your review about all the inconveniences caused to you during your stay. All the necessary actions have been taken to ensure that such issues do not occur in the future.

We would be obliged if you will give us an opportunity to serve you again and witness the difference that your constructive feedback has made to us.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 24, 2012

We planned a trip to Hampi. As there were very few decent hotels in Hampi, decided to stay at Hospet and booked at Royal Orchid Central Kireeti. After a 7 hours drive from Bangalore, we reached the hotel. There was a traditional welcome with trumpets. While we were waiting for the check in, were given cold towel & a welcome drink. We had reached prior to the check in time but there was no issues, we were given the rooms in a short while.

We stayed in a deluxe room which was quite spacious. There was an electronic remote control for all the lights. There were amenities like hot kettle with tea/coffee. There was a mini-fridge but no content in it. The bed was comfortable. The bathroom was nice & clean. The toiletries given were quite minimal, which can be improved. The air conditioner was quite strong and was really required to escape Hampi heat.

The hotel location & surroundings are average but that is true for Hospet and don't think any other hotel will offer anything better.

There are multiple restaurants at the hotel, we had food at the Echo restaurant. The food was good, there were quite a lot of options for breakfast along with a hot counter for eggs, dosas, etc. We tried the buffet option once which was just ok. The service was reasonably fast and we did not face issues which other reviewers have mentioned.

Tried the spa and it was a good experience. After all the long drives, was looking forward to a strong massage and the masseuse was very good.

The hotel has a swimming pool along with a small kids pool. There is a gym with a fair amount of equipments.

Overall we had a great stay at Royal Orchid Central Kireeti and would recommend the same.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, October 26, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet !!!

We are glad to learn that your expectation was met during your stay at our hotel.

Your feedback is a source of encouragement for me and my team to serve better to all our guests in future.

Once again we appreciate your kind comments on Tripadvisor.

Royal Orchid Central Kireeti family waits to welcome you back soon.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2012

The raison d'être for this hotel is the amazing ruins of Hampi. It is a place like no other and is a must-see for anyone who has a sense of history & architecture. Royal Orchid is a great option for visitors (especially families & seniors) who want a little bit of luxury along with their sightseeing. The hotel is about 30 minutes drive from the main sites in Hampi.

We travelled as a family and found the experience very agreeable except for the checkout process (error in billing). We had a room+breakfast price & though the price was for 2 Adults + 1 kid they allowed our second kid for no extra charge. The staff was courteous and efficient. They didn't overwhelm you & yet they were available when we needed them. The room was clean and well appointed (mini bar, kettle for coffee & tea, tv). In room Wi-Fi was available for a use fee. Air conditioning worked well. The bathroom was clean & had a bathtub and a good shower. Room service was efficient the couple of times we used it.

There are multiple restaurants but we stuck with the Echo coffee shop. The breakfast buffet was average. South Indian breakfast, cereal, eggs etc. i.e. the usual suspects. They had dinner buffets two of the three days & even that was average. Food probably is their weakest link. If you order from the menu stick with Indian cuisine.

The property itself is comparatively small & they have a pool & a gym. But since it was cloudy & rainy we didn't use the pool & the kids got a bit bored in the evenings. The hotel will arrange car and guide services to Hampi but we didn't use any of that.

The following is meant more as feedback for the restaurant: While checking out I noticed that I was charged for an extra bed and when I informed the receptionist that we hadn't taken the extra bed, he just picked up the phone & called someone To confirm & when the other person confirmed the receptionist said "why don't you go check" (in Hindi). I reminded him I was that I was right there and he in effect didn't believe what I had said. He just mumbled something. At no point did he apologize for the incorrect charge & when he re-made the bill the taxes on the extra bed were still there! It left a real bitter taste at the end of an otherwise excellent stay... we definitely would consider staying there when we re-visit Hampi.

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, October 26, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet!!!

Thank you for choosing to stay at Royal Orchid Central Kireeti.

The concerns highlighted by you regarding extra bed charges have been noted and corrective measures will be taken to ensure that in future our guest should not face this type of inconvenience.

Once again, thank you for the review. We would love to welcome you again during your next visit to Hampi.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 6, 2012

This is a nice Royal Orchid Hotel... excellent restaurant, nice rooms, nice pool, and well trained and helpful staff. It is very close to the trainstation (could walk).

The main reason to stay in Hospet is Hampi, and this hotel is still 12 km from Hampi, requiring a riksha or taxi ride. There are many hotels of various quality in Hampi itself, which is probably what I would opt for the next time.

The hotel can organize car, guide etc.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, October 9, 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

It is a pleasure to note that that you enjoyed the service and facilities of our hotel. Your positive comments are always encouraging to our team who are passionate about your happiness.

Once again, thank you for your reviews and we look forward to welcoming you again at our hotel.


Warm Regards


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Kireeti

Address: Station Road, Hospet 583201, India
Location: India > Karnataka > Hospet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Hospet
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Central Kireeti 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Royal Orchid Central Kireeti Hospet, Karnataka

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