This restaurant has the potential to be very good, but unfortunately it isn't there yet. We were a birthday party of 9, all on our first visit, and arrived Sat 16th March, 7pm. Once seated we ordered drinks and from the start there seemed to be no organised system with the staff. A bottle of red wine, beers, juices and water were ordered........beers arrived, then a delay before a bottle of white wine arrived to the table, quickly returned, juices followed, another delay before being told the red wine we ordered was out of stock, the wine menu was requested again, another red was ordered, but it sat on the bar for a further 5 minutes, finally we were told that the bottled water was sold out only to miraculously arrive to our table minutes later. During the drinks "to and fro" almost every member of staff attended our table, none appearing too confident with the task in hand.
Once we were settled with our drinks and menus were given out, the person who appeared to be in charge encouraged us to have a buffet style option with a variety of starters and mains for £16.50 per head. After a brief discussion and an assurance that our vegetarian friend would be well catered for and there would be spice variations, we went ahead with his recommendation.
When the starters arrived they were laid along the table and there was plenty to go around. Unfortunately the vegetarian spring rolls were laid against the meat skewers, but our friend eventually received a plate of tempura vegetables. The starters were ok, we were all very hungry, so, despite a few confused comments about tastes, they were eaten, more so out of hunger than enjoyment.
The mains, green curry, a duck dish and a fish dish, came with jasmine rice, noodles and soggy vegetables. Again there was plenty, but it just didn't satisfy on all levels, however, our vegetarian friend did received their own dish as promised. Sadly, no one in our party seemed happy with the food and by this point their moaning ripples were being heard, our birthday girl not eating any main dishes, just sides.
We chose not to have desserts and requested the bill, £230 for 9 including drinks, so reasonable had we been happy with the food. Our birthday girl and husband went to the bar to pay and as it transpires, to complain too. This appears to have been acknowledged and whilst we were all preparing to leave, putting our coats on, 9 desserts were ferried out of the kitchen by several staff to appease. They were declined, which was very uncomfortable for all.
As I said, this restaurant has the potential to be very good; with more organisation, more training for the young staff and improvements to the food, it is possible. I would not recommend the buffet style option for a large party with mixed tastes, our experience could have possibly been better if we had all ordered individually.
On a final note, which is bitter sweet, the brandy ordered by one of our members came served traditionally warm and was thoroughly enjoyed, unfortunately that same member as been vomiting all through the night with chills, a temperature, severe headache, muscle pain and stomach cramps.
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