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“A great special Weekend away” 5 of 5 stars
Review of Wynyard Hall

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Wynyard Hall
4.0 of 5 Hotel   |   Wynyard Hall Hotel | Tees Valley, Billingham TS22 5NF, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Billingham
Certificate of Excellence 2014
York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“A great special Weekend away”
5 of 5 stars Reviewed November 18, 2012

General Manager very helpful, Reception Staff very welcoming, Staff in Spa and Restaurant very friendly and helpful. Enjoyed our suite which was very impressive, loved the geese by the lakeside, only sad we did not get enough time to walk around the grounds. Thanks for a brilliant stay and an enjoyable relaxing stay.

Room Tip: Rooms are heated considering how old and the height of each room.General Manager fantastic, Spa very...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear LorraineB1955

Thank you for your complimentary review, the staff were delighted to read of your wonderful stay and we look forward to seeing you here at Wynyard Hall again soon

Kind Regards
Adam Dyke
General Manager
19/11/12
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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499 reviews from our community

Traveler rating
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    41
    19
    18
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105
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

We stayed 2 nights on a living social voucher deal & I could not believe what good value it was. The hotel, food,spa and staff were brilliant and I would recommend the hotel to anyone. Ours was a standard room but was of a good size, clean & excellent decor. The grounds were a delight to walk around and the break was very relaxing. Can't wait to go back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear Patricia B,

Thank you for taking time to write such a great review

I was glad to read that you enjoyed all elements of your stay and that you took some time to walk our stunning grounds

In the new year we hope to have several walks set up to increase the chance of seeing some of the wildlife within the grounds

We look forward to welcoming you back soon

Kind Regards
Adam Dyke
General Manager
19/11/12
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seaham
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2012

I am basing this review on a living social voucher which we purchased. We were given the Charles Stewart room. The staff were great, very professional yet very friendly! The meals on both evenings were excellent in the restaurant! There were weddings on both days but this did not affect our stay and the service was fantastic!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear audSeaham,

It is fantastic to read that you had an enjoyable stay and that you managed to enjoy a leisure experience despite the hotel being full with other events

We will have more offers in the future with Living Soical and we look forward to welcoming you again soon

Kind Regards

Adam Dyke
General Manager
19/11/12
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, England, United Kingdom
1 review
5 of 5 stars Reviewed November 12, 2012

My wife and myself went here as we had heard the spa was excellent. We were greeted by an incredibly friendly and knowledgeable Claire who advised us on what the treatments were and what package she would recommend for us.
We thoroughly enjoyed the experience and would happily recommend this spa to our friends and family.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear Alan D

I was delighted to read that you enjoyed our spa and that you felt well looked after by our knowledgable experienced staff

We look forward to seeing you again at Wynyard Hall

Kind Regards
Adam Dyke
General Manager
19/11/12
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Top Contributor
266 reviews 266 reviews
49 hotel reviews
Reviews in 92 cities Reviews in 92 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed November 11, 2012

Very enjoyable afternoon tea in lovely surroundings. Good variety of sandwiches, scones and cakes. Teapot could have been bigger as we kept having to try and attract attention of waitress to ask for refills but minor gripe.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear Northerntraveller59,

I am glad you enjoyed your afternoon tea and took time to write a review

Since we introduced silver teapots to the afternoon tea experience we have recieved many compliments, I have however taken your point on board regarding the size of the pot and will look at ordering some more in the new year.

Kind Regards
Adam Dyke
General Manager
19/11/12
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2012

My friend and I stayed at Wynyard Hall in October for a weekend and had a perfect stay. The hotel is lovely, the bedrooms traditionally styled and of a high quality. The staff could not have been more welcoming or eager to please and the food was superb. We ate in the restaurant on our first evening and the food and service were faultless, the presentation of the food was amazing and the quality second to none. It also represented good value for money considering the quality. The whole weekend was relaxing and the 2 hour visit to the spa on the Saturday was lovely. The spa in this hotel is very small and, in my opinion, the addition of a swimming pool and more 'experience' rooms would make this hotel even more attractive to customers. We were lucky that the weather was sunny and warm for the time of year so we were able to lie on the loungers in our robes relaxing and then enjoy the outdoor hot tub enjoying the stunning views. We had booked our stay via Living Social and at £280 for 2 nights, bed and breakfast, a bottle of champagne and chocolate covered strawberries on arrival plus a free bottle of wine if you ate in the restaurant represented excellent value for money. If this deal is repeated I will definitely be one of the first to purchase it! A truly wonderful weekend

Room Tip: We had the only room which I understand has twin beds (I think it was room 2) and it was lovely
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear WendyJ1969,

It is fantastic to read such complimentary reviews as the staff work very hard to offer a fabulous experience for all guests

I have posted your review on the staff noticeboards and I am sure they will take great pride in reading it

We hope to see you again soon at Wynyard Hall

Kind Regards
Adam Dyke
General Manager
19/11/12
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishop Auckland, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2012

I fell in love with Wynyard a couple of years ago when I visited with my husband. When my freind said she wanted a quiet hen do.....I thought class and sophistication. We booked the 2 cottages with hot tubs, the londonderry room and exclusive use of the spa. Excellent choice but we had lots of problems with the spa. First all of our treatments were lost ?.?.? We had gone to the spa in person to book these, so I spent an afternoon chasing around for them again. The email they had given me kept delaying, so I emailed it to Hannah Firth, events co-ordinator, who kindly sorted it out. The day arrived and all of the treatments were wrong, either people down for the wrong treatments or not getting booked in at all. We were in the end sorted out one way or another, but we had wanted to be done by 4-30pm so we could check into the cottages ready for our meal in the restaurant. However the last lady finished her treatments at 5-55pm.... all in all everything was amazing but all the errors caused some frustration amongst the girls. Anyway we eventually got to the cottages and were picked up to go to the hotel for dinner, all went really well even with 23 people dining. Food and service were impeccable, fanatastic, freindly and extremely professional. The cottages were amazing, we can all vouch for the hot tubs...
Thank you Wynyard for a fabulous experience

Room Tip: Elmswood or Woodland cottages.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wynyard_Hall_Hotel, General Manager at Wynyard Hall, responded to this review, November 19, 2012
Dear Sarah O

Thank you for writing a review of your stay

I was delighted to read you enjoyed the food, lodges and had a fabulous stay, I was however disappointed that there was some confusion with your spa booking. I have looked into this and will ensure that this does not happen again moving forward.

We look forward to welcoming you back to Wynyard Hall soon

Kind Regards
Adam Dyke
General Manager
19/11/12
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wynyard Hall

Address: Wynyard Hall Hotel | Tees Valley, Billingham TS22 5NF, England
Location: United Kingdom > England > County Durham > Billingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Billingham
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wynyard Hall 4*
Number of rooms: 25
Official Description (provided by the hotel):
Wynyard Hall is the premier venue in the North East for weddings, events, conferences and accommodation.Set in its own beautiful and private grounds, Wynyard Hall, has a charm and character that captivates all who visit. Unlike any other venue in the North East guests feel relaxed and privileged from the moment they sweep over the lion bridge and the magnificent 4-star Country House Hotel comes into view until the time they leave. ... more   less 
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Also Known As:
Wynyard Hall Hotel Billingham
Wynyard Hall Billingham, UK - County Durham

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