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“Pizza was beautiful but the service ruined the experience.” 3 of 5 stars
Review of Woodpeckers Woodfire Pizza

Woodpeckers Woodfire Pizza
372 Hay Street, Subiaco, Western Australia 6008, Australia
(08)9388 1122
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Ranked #19 of 70 Restaurants in Subiaco
Cuisines: Italian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Pizza was beautiful but the service ruined the experience.”
3 of 5 stars Reviewed September 14, 2013 via mobile

We were in a group of 4 and had booked days earlier. On arrival I advised the waitress that we had a booking and under what name; she pointed to a table for 2 which confused us all...basically we booked but there was no booking, first upset. We got told to sit wherever, ok...lucky they had a table for four still a available. The girl who took our drinks order could barely speak a word of English and seemed to spend her evening behind the bar with the other waitress having a social catch up...we even had to approach the bar to order more drinks after trying relentlessly to get her attention. She got all nuggety with us for having to chase her down, sorry darling but you are paid to serve not catch up with your friend! The pizzas were all great, no qualms at all...just the service is crap! Get some people in who want to work and that will improve customer service, when that happens we will come back, because we genuinely love the food there!

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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36 reviews from our community

Visitor rating
    14
    7
    4
    5
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Fremantle, Western Australia, Australia
Senior Contributor
23 reviews 23 reviews
12 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“STAY AWAY AT ALL COST!!!!”
1 of 5 stars Reviewed June 26, 2013

I booked a table for myself and six friends about two weeks in advance. Called up on the day to confirm and they had no record of it.
We got there and they told us they had RUN OUT OF PIZZA. (ITS A PIZZERIA) So only a couple of us had pizza, IT WAS THE WORST PIZZA EVER!! I can make better in my oven at home
They had NO ARANCINI BALLS. When it was time for desert, we all ordered sticky date pudding and they brought one one serving and said they had run out. The sticky date pudding was a Sarah Lee one, and the jelly that replaced it for everyone else was shocking. THIS IS A NO GO ZONE!!! STAY AWAY!!!

  • Visited June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice”
4 of 5 stars Reviewed June 26, 2013

The food was good, the Table Service was generally great.
The only downsides were that when I walked in the girl at the front counter seemed like she didnt want to be there, & there were no real cheap entree's.

  • Visited June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Sometimes too much is more than enough”
5 of 5 stars Reviewed June 13, 2013

We headed to Woodpeckers as part of an online special, 3 courses for.... As it was a set menu, I wasn't expecting what we received, a huge excellent meal.
Our chosen entrees were the salt & pepper squid and the bruschetta. Both arrived quickly and were well prepared. What threw us was the size and preparation of the bruschetta. A pizza base cooked in the woodfired oven and then covered with a fresh preparation of bruschetta mix. A lot more than we expected and delicious.
For mains we both chose pasta dishes. Both arrived and again were bigger than expected. I had the penne con zucca while my dinner partner had fettuccine con fungi. Two well prepared meals with fresh ingredients. Again, large meals that were well prepared.
Fianlly for dessert we both had pannacotta. This was a small but flavoursome dessert that topped off a very good evening.

  • Visited June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
53 reviews 53 reviews
19 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Not the greatest”
2 of 5 stars Reviewed April 27, 2013

Pizza was good, but on the expensive side, service was very poor, and the waitress had to keep asking other staff about our enquiries. desert whilst tasty was very overpriced for what it was, but the worst was the hot chocolate and coffee, firstly the hot chocolates, the milk was off and then burned, whilst the coffee was more like warmed milk, without any coffee taste at all.

  • Visited April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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