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“Beautiful” 5 of 5 stars
Review of Kempinski Hotel Ishtar Dead Sea

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Kempinski Hotel Ishtar Dead Sea
5.0 of 5 Hotel   |   Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan   |  
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Ranked #3 of 5 hotels in Sweimah
Shaftesbury, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Beautiful”
5 of 5 stars Reviewed February 6, 2014

This hotel is beautiful, the surroundings and standard of rooms is amazing. We stayed one night on the way to Petra, it was fantastic. Our room was beautiful, very big and well presented, double doors led out to a seating area and through another set of doors outside to an area with a pool and bean bags to sit on, we walked down to the dead sea where we bathed and had the mus treatment which left the skin smooth and soft. highly recommended. night time was especially magical, with lights around the pool and in the trees.

We walked down to an Italian restaurant on the site, the food and service was very good. We chose to breakfast outdoors, overlooking Dead Sea. Calm and tranquil place to eat.

All in all a lovely worthwhile visit. I would love to do it again

Room Tip: Choose a room on the ground floor with view over pool/seating area.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

We were more than delighted to welcome you during your short visit to the Dead Sea. Indeed, swimming in the Dead Sea and treating the body with its natural mud is a unique and pleasant experience.

We are happy you got the chance to try our Italian restaurant, Ashur. We very much look forward for your next visit where you would have more time to enjoy our different outlets and facilities.

We are looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,178 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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English first
Harrogate, United Kingdom
Top Contributor
86 reviews 86 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

You expect Kempinski hotels to be good and this one is. Rooms good size, service excellent, food good, and you can enjoy the classic Dead Sea experience right on the hotel beach where you cover yourself in a Dead Sea mud and float around for while exfoliating in the sunshine. Only had one night there but was memorable. Remember sitting at the outside restaurant in the evening, clear skies, bright stars and being able to watch twinkling lights across the sea towards Israel. Lovely.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you for taking the time to share your experience with us on TripAdvisor.

We are thrilled to read that you enjoyed your time in the Dead Sea and experienced its unique beach and natural mud treatment.

I am sure you didn't get the chance to do everything in your list; we hope your next visit would be longer and you would have time to try our different facilities and outlets.

Once again, many thanks for your wonderful comments and we look forward to welcoming you very soon.
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2014

The hotel was beautiful - huge grounds but the staff would pick you up in golf carts if you didn't want to walk. The hotel has a private beach to the dead sea which was not too busy so it was great. One morning we had the whole beach to ourselves. There is mud available nearby to mud yourself before you go in. The pools were gorgeous and there were lots of them scattered through the resort. Would definitely recommend

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you for recommending our hotel to the travel community.

We are more than delighted to read that you enjoyed your stay with us and had the chance to experience the Dead Sea beach and natural mud treatment.

We hope to see you again soon.
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Amman, Jordan
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 29, 2014

Perfect place for couples. We did not have our daughter with us this time. The Italian restaurant is the best in the whole Amman! And the service is absolutely the best among the hotels at the Dead Sea. The only drawback is the incredibly loud music and drunk youngsters around the infinity pool. Disruptive and unpleasant.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you so much for recommending our hotel to the travel community.

We are thrilled to know that you enjoyed your stay with us and that we have succeeded to accommodate you with a pleasant stay. On another note, we are disappointed to know that you were distracted one day by a loud music. We will take our utmost care to ensure that your next visit will be faultless.

Once again, I would like to personally thank you for sharing your feedback on TripAdvisor.
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Amman, Jordan
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 29, 2014

We were attending a Gala dinner in the hotel and decided to spend the night since we got a reduced rate but when we called the hotel to reserve a room the reservation guy had no idea about the reduced rate or the Gala dinner in their hotel!! We asked to speak to a manager and were forwarded to the front desk manager who was very apologetic and reserved a room for us.
Upon check in we were upgraded to a junior suite due to the incident which was a very nice gesture.

We stayed at the main building on the ground floor which had no view except of the garden, The room was big and tidy with an enclosed terrace, but I was a bit disappointed since we had stayed in this hotel a few years back and it was impecable. The furniture was run down and the upholstery stained, and the spacious bathroom was not clean up to previous standards.
There is a free mini bar with juice soda and beer and free wifi but the connection was not available in the room, just in the lobby.
There is a kettle with tea and coffee but when we asked one of the room service guys for extra coffee and creamer they never appeared.

The breakfast buffet was great with everything you can think of even champagne.
It was cloudy and cold so we couldn't swim but we had a nice time.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you for sharing your extensive experience with us on TripAdvisor.

We are glad we had the chance to welcoming you at our hotel and that you were upgraded to our spacious Junior Suite. Our luxury amenities provided to our valuable guests are now complemented by the WI-FI internet connection in all rooms and suites, offered free of charge to our guests. So now on your next visit, you will be able to enjoy it from anywhere in the hotel.

On the other hand, we are very disappointed to know that you didn't find your room up to the standards, may I kindly ask you to provide us with your room number at: henk.meyknecht@kempinski.com in order to do the necessary maintenance.

We are looking forward to hearing from you.
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Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2014

Me and my partner decided to splurge at the end of a long trip through Israel and Jordan and stayed in a Jacuzzi Suite at the Kempinski Ishtar.
I've stayed in a lot of good hotels around the world, but I have to say this really is one of the best. Everything about the hotel was incredible.
The upgrade cost for the Jacuzzi suite is quite high, but in my opinion, if it's within your budget it's definitely worth the cost, the room is just amazing and the views from the terrace are the best.

We'll definitely be back to this hotel in the next few years, maybe just for a few days total relaxation.

Room Tip: I would try to go in one of the suites if possible, there are located closer to the pool and in smal...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you so much for your positive review on TripAdvisor.

We are glad that you had the chance to enjoy one of our most beautiful suites and that it exceeded your expectations. We are thrilled to know that you are planning to visit us again; we hope we will get this chance in the very near future.

Once again, I would like to personally thank you for sparing some of your time in writing your wonderful feedback.
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Cluj-Napoca, Romania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 27, 2014

I spent 4 nights at Kempinsky in October 2013. The hotel offers very good conditions, good breakfast and very nice places for swimming. It is a little bit noisy especially when they organize weddings in the open restaurants near the hotel. The staff is helpful, offers water at the swimming pool and the rooms are very clean.
There are not many chances to go outside to see something, you need to accomodate yourself inside the hotel property or to go to Amman city if you want to buy different things.
Very good location for those who want to go the Dead Sea.

Room Tip: From higher floors you can see Dead Sea, from lower floors yo can see the swimming pools depending i...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review, February 11, 2014
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

We are glad to know that you have enjoyed your stay with us and that we have succeeded to accommodate you with a pleasant stay.

We hope we get the chance to welcoming you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan
Phone Number:
Location: Jordan > Dead Sea Region > Sweimah
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Sweimah
#3 Business Hotel in Sweimah
#3 Spa Hotel in Sweimah
#3 On the Beach Hotel in Sweimah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Official Description (provided by the hotel):
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan

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