It's sort of hard to rate this hotel overall, so please read this description and look for what matters to you. Overall, the staff was extremely friendly, helpful and accomodating. When my first room smelled like smoke (even though it was non-smoking), they changed it immediately and the second room was fine. I was disappointed that the internet required a cable since I was sure I read it had WiFi, but they immediately had an IT person put a router in my room, so that was nice. That said, they originally said "let me see if we have an routers available," which leads me to believe that if I had been there during the high season when it is probably more crowded, I might not have gotten one. So no complaints about the service. The people at the beach, restaurants and pools were also extremely friendly. The hotel is wonderfully located on the beach, though it's a bit of a hike from the main building to the beach. My biggest complaint about this hotel is that everything was overpriced. I mainly stayed there because I wanted a luxurious hotel with a luxurious spa, and Kempinski is known for that. The Hammam - the one thing I really wanted to do in Jordan - cost over $200 for a 75-minute session! My room didn't even cost that much! If I had gone to a Hammam in Amman - even a good one - it would have cost about $40. A massage would also have been over $120 for 50 or 75 minutes, I forget. Whatever it was, was way too expensive - in NYC, I can get an amazing massage for under $100, and NYC is one of the most expensive places in the world. It was very nice that the mini bar was free, though it was pretty poorly stocked (literally, one thing of mini Pringles, two beers, 3-4 sodas, and 1 water). I paid over $50 for a buffet dinner that was mediocre, and on top of that, they charged me $5 for a soda!!! Again, this is absurd (even in a Broadway theater they don't charge that much for a soda). What pissed me off about it was that nobody told me that the drinks were not included in the over-priced buffet, but that's probably because if they had, I would have gone up to my room and gotten a free one from the mini bar. I mean this is really just stupid and obnoxious of the hotel - look how much such a small, insignificant thing pissed me off, and for what? If a soda doesn't cost money in the room, it shouldn't cost $5 when part of a $50+ buffet. As for everything else, it was basically fine. The bathroom in my room was AMAZING. A wonderful shower with great pressure, a huge bathtub that was pristinely clean so that I actually felt comfortable taking a bath in it. I loved the decor of the bathroom and the marble floors in the room, but otherwise the decor of the room was not up to Kempinski standards and was not so well maintained (but everything was very clean, don't confuse the two). So considering how comfortable the room was , it was really a fine place - it just wasn't worth the money, that's all. You pay that much, you want the creme of the crop!
- Also Known As:
- Kempinski Hotel Amman
- Kempinski Hotel Ishtar Dead Sea Jordan
- Official Description (provided by the hotel):
- The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Splendia, Priceline, Tingo, HotelTravel.com, Travelocity, TripOnline SA, Otel, Hotels.com and Venere so you can book your Kempinski Hotel Ishtar Dead Sea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.